Once we saw the Rover property management system interface, we knew right away that we would select StayNTouch. Our former PMS was very challenging to use. When checking guests in, the staff could never raise their heads to look the guest in the eye because of all the screens that they had to click through. With StayNTouch hotel software, the process takes far fewer steps, and has enhanced our entire welcome and check-in experience. Plus, as it can run on a tablet, we can do everything on the fly. Even off-site, I can monitor guest activity and revenue performance then make adjustments accordingly.
