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Business Analyst – Integrations

About StayNtouch, A Shiji Group Brand 

StayNTouch, based on Bethesda MD and a wholly owned company of the Shiji Group, is revolutionizing, hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

StayNTouch is an innovative software company that is revolutionizing hotel operations through mobile-optimized property management solutions. At StayNTouch, we are committed to building smart, intuitive and engaging hotel management tools to empower businesses, connect guests and increase our customer’s bottom line. We are looking for an experienced Business Analyst, based in StayNTouch’s Bethesda, MD Corporate office to join our team.

We are seeking a talented business analyst, with a passion for technology innovations, customer service, and recognition in the workplace.  We are looking for a true product thinker combining both product strategy and product management skills to help drive our Company’s growth. The ideal candidate as a strong technical background, and the ability to read messaging and APIs in order to best support and certify new integrations with our Property Management Systems.

Responsibilities:

  • Serve as a strategic product thinker with a passion for the latest technology innovations. Turn this passion into providing extreme value to our clients and driving our Company’s growth and profitability.
  • Working in an agile development environment to launch new products and major product innovations; changing the way companies leverage the power of “thanks” to engage and motivate their employees.
  • Work closely and collaboratively with clients, customer success managers, product marketing, sales executives, and development team members.
  • Deliver our newest product innovation from concept to release, and maintain on-going product evolution with a specific focus on integrations and APIs, mobile solutions, big data analytics, and customer experiences.
  • Manage and perform certification projects with 3rd party vendors to integrate our PMS
  • Assist the scrum teams with writing stories, define requirements and acceptance criteria for integration features
  • Assist the QA team with testing
  • Ability to read and understand XML messages as well as JSON APIs

Key Qualifications:

  • Experience managing software integrations (API endpoints, SOAP, JSON etc… based integrations) a must
  • Previous experience in hospitality industry….. a must, HTNG, Open Travel Alliance and property interfaces a must
  • Experience managing enterprise cloud-based software a must
  • Bachelor degree and/or equivalent working experience
  • 3+ years of successful business leadership blending company strategy, product strategy, product management, and product marketing activities
  • Active participation in client management, sales, and marketing opportunities including working with top clients on new product innovations
  • Excellent verbal and written communication skills
  • Strong analytical skills and experience with reporting and data analysis
  • Strong organizational skills and the ability to work to deadlines in a fun fast paced working environment

Ideal Attributes:

  • Proven track record of product innovation changing the dynamics of an existing or emerging market
  • Experience with global software and services a plus
  • Experience with SDLC, specifically in a Scrum development environment
  • Experience working in an agile development environment

Apply for this position

RoR Software Engineer

About StayNtouch, A Shiji Group Brand 

Do you have a desire to help take the next generation of cloud-based applications to the next level?

StayNTouch, a Shiji Group company, based in Bethesda, MD, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels. 

StayNTouch is a casual development work environment of hard-working, dedicated, and experienced engineers.  Modern and open floor office with ping pong table distractions, unlimited coffee, soda and snacks with weekly catered lunches.  Take your career to the next level at StayNTouch and Shiji. Expand your exposure to global customers, global brands and global development teams.

We are looking for a Ruby developer to help build and maintain our core Ruby applications. Our focus includes service-oriented applications, HTTP transactions, and data processing scripts. Your primary responsibility would be to contribute in our development cycles for our applications in various areas of design, development, release, and maintenance. You would also need to communicate with other team members throughout various layers of the infrastructure. This position is a commitment to collaborative problem solving, sophisticated design, and building quality products.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touchpoints on a single platform.

Responsibilities:

  • Design, build and efficiently maintain reusable and reliable Ruby code
  • Contribute new ideas to help improve the performance, quality, and responsiveness of the applications
  • Help maintain code quality, organization, and automatization.
  • Manage complete stories, tasks, and bugs in JIRA.
  • Quickly resolve customer issues and have an investigative eye to customer problems.

Skills:

  • Good understanding of the syntax of Ruby and its nuances
  • Solid understanding of object-oriented programming and meta-programming
  • Web-based console and server log analysis
  • Familiarity with concepts of Micro-service, MVC, Mocking, ORM, PubSub, RESTful, and SOAP
  • Familiarity with popular messaging service such as RabbitMQ
  • Familiarity with TDD or BDD
  • Skills for writing reusable Ruby libraries that may be used in expressive ways
  • Understanding of fundamental design principles behind a scalable application
  • Familiarity with development aiding tools such as Bundler, Rake, God, etc
  • A familiarity of Github for code versioning
  • Familiarity with Agile development methodology
  • Familiarity with JIRA

Benefits

  • Competitive wages
  • Health, Dental, Vision, Live & Disability Insurance
  • 401K with 5% company matching
  • Paid Time Off and Holidays
  • Quarterly Team Outings

Apply for this position 

Implementation Consultant

About StayNtouch, A Shiji Group Brand 

StayNTouch, based in Bethesda MD and a wholly owned company of the Shiji Group, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

The Implementation Consultant is responsible for taking the client requirements from the beginning of the project and implementing the project deliverables to meet the client’s objectives. The Implementation Consultant is an active participant in all areas of the Implementation process and in addition to working with the client, often works closely with a variety of internal and external partners. The Implementation Consultant manages several client implementations at once with staggered project starts. The Implementation Consultant will travel 75-80% of the time. Prior implementation/installer experience with another hotel/ hospitality suite of products.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.

Responsibilities:

  • Understand client expectations and client requirements when the project begins.
  • Set up and configure a client’s solution.
  • Train client staff and system capabilities and best practices.
  • Manage all activities related to client on-boarding services including delivery and oversight of all project planning, technical integration with StayNTouch clients, and technical support to ensure the successful deployment of the StayNTouch solution for clients.

Key Qualifications:

  • Bachelor degree and/or equivalent working experience
  • 3+ years implementation experience with Hotel Software
  • Experience implementing communication solutions
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communication skills
  • Strong analytical skills and experience with reporting and data analysis
  • Strong organizational skills and the ability to work to deadlines in a fun fast paced working environment
  • Experience in the hospitality industry or hotel software experience is a must

Ideal Attributes:

  • Experience in a SaaS company related to hospitality
  • Experience in hotel operations
  • Experience promoting business software

Apply for this position 

Software Engineer

About StayNTouch, A Shiji Group Brand 

Do you have a desire to help innovate the next generation of cloud-based applications?

StayNTouch, Inc., a Shiji Group company, based in Bethesda, MD, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well-known hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

StayNTouch is a casual development work environment of hard-working, dedicated, and experienced engineers.  Modern and open floor office with ping pong table distractions, unlimited coffee, soda and snacks with weekly catered lunches.  Take your career to the next level at StayNTouch and Shiji. Expand your exposure to global customers, global brands and global development teams.

We are looking for an engineer to help build highly reliable and scalable applications. Our focus is SaaS applications. Your primary responsibility would be to contribute to our development cycles for our applications in various areas of design, development, release, and maintenance. You would also need to communicate with other team members throughout various layers of the infrastructure. This position is a commitment to collaborative problem solving, sophisticated design, and building quality products.

StayNTouch and Shiji is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform. 

Ideally, you’ll have experience in building, integrating and designing complex web applications. We value high-impact work, ownership, self-awareness and being focused on customer success. We don’t expect you to have experience in, be an expert at, or even have an interest in all these things. Ultimately, we’re looking for a well-rounded software engineer that can apply knowledge and experience to produce quality work.

Responsibilities:

  • Work as part of an agile team to build various applications in a distributed infrastructure
  • Design, build and efficiently maintain reusable and reliable C# (.NET Core), Java code
  • Experience with microservices in an AWS environment
  • Use a variety of methods such as data modeling, query optimization, and caching to improve the overall performance of our applications.
  • Help maintain code quality, organization, and automatization.
  • Contribute new ideas to help improve the performance, quality, and responsiveness of the applications
  • Manage complete stories, tasks, and bugs in JIRA.

Key Qualifications:

  • Excellent working knowledge of Ruby and/or other OO programming languages a plus
  • Familiarity with concepts of Micro-service, MVC, PubSub, RESTful, and SOAP
  • Familiarity with popular messaging service such as RabbitMQ, SQS, etc.
  • Familiarity with TDD or BDD
  • Skills for writing reusable libraries that may be used in expressive ways
  • Understanding of fundamental design principles behind a scalable application
  • A familiarity of Github for code versioning
  • Familiarity with Agile development methodology
  • Good understanding of request processing, queuing, caching, data storage, partitioning, and replication

Ideal Attributes:

  • Experience in a SaaS company
  • Experience in AWS cloud services
  • Ability to work in the US

Benefits

  • Competitive wages
  • Health, Dental, Vision, Live & Disability Insurance
  • 401K with 5% company matching
  • Paid Time Off and Holidays
  • Quarterly Team Outings

Apply for this position

Senior QA Automation Engineer

About StayNTouch, A Shiji Group Brand 

StayNTouch, Inc., a Shiji Group company, based in Bethesda, MD, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well-known hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

We are seeking a detailed oriented, experience QA automation engineer to join our existing QA team to ensure that all aspects of the software development cycle follow industry best practices for application quality by building and extending full automation for regression, performance and smoke testing.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.

Responsibilities:

  • Proactively contribute to developing and maintaining test automation frameworks using Selenium WebDriver, Cypress, TestNG, Cucumber, and/or other open source test automation tools
  • Develop and implement Test Automation Strategies and Test Plans
  • Contribute to Performance Testing Activities – have familiarity with Performance testing tools like JMeter and Loadrunner
  • Drive automation development, execution, and reporting to meet stakeholders’ expectations
  • Identify the scope of automation testing required for each sprint/release based on the requirements
  • Guide other QA team members in implementing test automation best practices
  • Test features as they are built, write automated tests and expand on and develop test cases for our application.
  • Collaborate with Product and Development Teams to analyze and understand application requirements, identifying potential gaps, and validate acceptance criteria
  • Document clear reproducible bug reports.
  • Provide status updates to assigned Development Team and QA Manager as needed to track progress.

Key Qualifications:

  • 7+ years of overall experience testing web-based and mobile applications, along with automation activities involving web-based applications
  • 5+ years of Selenium automation experience
  • 3+ years of API/web services testing using SoapUI or Postman, and RestAssured
  • Experienced with Java, JavaScript, Node.js
  • Experienced with CI/CD concepts and Jenkins pipeline
  • Experienced with Github
  • Experienced with Mobile testing using Appium and/or SauceLabs
  • Familiarity with Amazon Web Services
  • A critical thinker; Strong problem-solving skills with excellent communication, presentation, and leadership skills
  • Experienced in working with both local and off-shore teams
  • Experienced at working closely with developers in an Agile/Scrum environment
  • Strong understanding of the full software development life-cycle in multiple environments
  • Experience with testing complex applications
  • Experienced with BDD concepts using Cucumber/Gherkin
  • Bachelor’s degree in Computer Science or a related field experience
  • Strong interpersonal & analytical skills with proven ability to work independently as well as with a broad range of personality styles and types
  • Self-starter with a drive to succeed
  • Ability to quickly understand a business product/application
  • Candidate must be authorized to work in the U.S.

Ideal Attributes:

  • Have a “Testing Mindset” – constantly looking for ways to ‘break’ the application
  • Experience with JIRA
  • Previous experience testing Ruby on Rails and Angular applications
  • Hospitality hotel work or software experience is a plus
  • Experienced with Performance Testing using Jmeter, LoadRunner, NeoLoad, Blazemeter, and other similar performance testing tools
  • Ability to train others in test automation with Java/JavaScript and Gherkin

Apply for this position

Global IT Engineer

About StayNtouch, A Shiji Group Brand 

StayNTouch, based in Bethesda MD and a wholly-owned company of the Shiji Group, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

We are seeking a Global IT Engineer to ensure all office and engineering systems are maintained, installed, and operating efficiently.  The Global IT Engineer will monitor and maintain the StayNTouch’s and Internal Shiji computer systems/networks, install and configure computer systems, diagnose hardware and software faults, and solve technical and application problems either over the phone or in-person.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touchpoints on a single platform.

What’s in it for you!

StayNTouch has solid financial backing, exceptional industry talent leading the product innovation roadmap, talented software engineers with outstanding leadership and board advisors. The Platform solves an identified problem in the market with a unique approach, allowing for a truly unique and powerful value proposition which resonates with their target audience.

We are looking for a high impact Global IT Engineer, reporting to the Global IT Systems Manager, to take us to the next level. If you are looking for a highly visible, ground floor opportunity with an exciting SaaS start-up on an upward trajectory, we would like to hear from you.

Responsibilities:

  • Onboard/offboard employees, including setting up and/or wiping laptops
  • Administer and manage key systems – JIRA/Confluence, DocuSign, Wrike, Salesforce, Office 365, and Freshdesk
  • Manage email systems
  • Champion migration to Shiji approved systems
  • Manage and maintain hardware systems (multi-monitors, Mac, Windows, Ingenico/Magtek inventory)
  • Perform integrations with different systems
  • Administer network and data security, including directory, group policy, firewalls, antivirus, email security, etc.
  • Prepare estimates to be used by management for planning, organizing, and scheduling work
  • Work in a project manager capacity for the implementation, configuration, deployment, and support of new systems
  • Train users to work with new computer hardware and/or software, such as printers, word-processing software, and email
  • Assist users in installing software

Skills and Qualifications:

  • Bachelor’s Degree from an accredited university or college
  • Experience with JIRA and Confluence
  • Experience with GIT
  • Experience with Freshdesk
  • System administrator knowledge of Apple OSX and Windows
  • Working knowledge of network systems

Physical demands:

  • These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Office IT Engineer job. Reasonable accommodation can be made to enable people with disabilities to perform the described functions of the Office IT Engineer job.
  • While performing the responsibilities of the Office IT Engineer, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required for this job include close vision. Lifting up to 20 pounds may be required as well.

Apply for this position

Controller

About StayNTouch, A Shiji Group Brand

StayNTouch, based in Bethesda MD and a wholly-owned company of the Shiji Group, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

We are seeking a Controller to oversee all accounting and financial operations within StayNTouch.  The Controller leads day-to-day accounting operations and supervises a team to ensure all systems and procedures are in place to support timely financial close along with growth initiatives including the migration of critical accounting systems.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touchpoints on a single platform.

What’s in it for you!

StayNTouch has solid financial backing, exceptional industry talent leading the product innovation roadmap, talented software engineers with outstanding leadership and board advisors. The Platform solves an identified problem in the market with a unique approach, allowing for a truly unique and powerful value proposition which resonates with their target audience.

We are looking for a high impact Controller, reporting to the CFO – International, to take us to the next level. If you are looking for a highly visible, ground floor opportunity with an exciting SaaS start-up on an upward trajectory, we would like to hear from you.

Responsibilities:

  • Planning
    • Monitor and direct the implementation of strategic business plans
    • Develop financial and tax strategies
    • Manage the capital request and budgeting processes
    • Develop performance measures that support the company’s strategic direction
    • Prepare and maintain regular financial planning reports; Monthly profit and loss forecast by department (vs. budget); (90 days) cash flow forecast
  • Operations
    • Participate in key decisions as a member of the management team
    • Manage any third parties to which functions may have been outsourced
    • Oversee and manage the company’s finance IT environment
    • Implement operational best practices including documenting processes/workflows, establishing internal controls, and equipping staff with the resources needed to succeed
    • Supervise payroll and employee benefit plans
  • Financial Information
    • Oversee the issuance of monthly, quarterly, and annual financial package for presentation to management/parent organization
    • Review and approve all state and federal filings
    • Manage and coordinate the annual audit of financial statements
  • Risk Management
    • Maintain and develop internal controls and safeguards around key process cycles including revenue, costs, and cash disbursements
    • Review and ensure compliance with all federal, state, and local taxes, property taxes, and other external reporting deemed necessary
    • Maintain appropriate insurance coverage
    • Ensure the company complies with all legal and regulatory requirements
    • Ensure record-keeping meets the requirements of auditors and government agencies
    • Report risk issues to senior management
  • Interaction
    • This position has daily interactions with senior management, team members, and various critical departments within the organization. In many cases, interactions with both internal and external parties will be at mid and upper management levels

Skills and Qualifications:

  • Bachelor’s degree; CPA and/or MBA preferred
  • 5+ years’ experience as a Controller or equivalent, preferably in an organically grown organization
  • 5+ years’ experience with Sage Intacct/MS Dynamics NAV or similar Accounting Software/ERP
  • Experience migrating accounting systems and building out control environments
  • Expertise in Microsoft Excel
  • Experience working with information technology (B2B SaaS enterprise) and staff to manage finance and accounting software packages
  • Excellent written and oral communication skills
  • Demonstrated leadership ability, team management, and interpersonal skills
  • Excellent analytical and abstract reasoning skills, along with superb organizational skills
  • Experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies
  • Working knowledge of US GAAP accounting and reporting requirements, including preparation of consolidated financial statements; technical expertise of ASC 606 revenue recognition, ASC 842 Lease Accounting, and other accounting issues for fast-growing technology companies
  • Commitment to mentoring, training, and retaining a team

Apply for this position

 

Accounting Payable Specialist

About StayNtouch, A Shiji Group Brand 

StayNTouch, based on Bethesda MD and a wholly-owned company of the Shiji Group, is revolutionizing hotel operations through mobile-optimized property management solutions. We provide solutions that enable mobile check in for hotel guests to well know hotels such as The Aria Las Vegas, The Fontainebleau Miami Beach, Great Wolf Resorts, Yotel, Modus Hotels and Freehand Hotels.

We are seeking an Accounting Payable Specialist to assist in all areas of company accounting, including managing accounts payable, credit card reconciliation, cash receipts, prepaid expenses, fixed assets, as well as monthly close.

StayNTouch is a company aimed at transforming the hospitality industry. StayNTouch delivers an entirely new approach to how hotels dramatically streamline operations and increase margin, connect and engage their guests and finally, how guests experience their hotels. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touchpoints on a single platform.

What’s in it for you!

StayNTouch has solid financial backing, exceptional industry talent leading the product innovation roadmap, talented software engineers with outstanding leadership and board advisors. The Platform solves an identified problem in the market with a unique approach, allowing for a truly unique and powerful value proposition which resonates with their target audience.

We are looking for a high impact Accounting Payable Specialist, reporting to the Controller, to take us to the next level. If you are looking for a highly visible, ground floor opportunity with an exciting SaaS start-up on an upward trajectory, we would like to hear from you.

Responsibilities:

  • Manage accounts payable including verifying and entering charges and credits for vendor accounts
  • Manage company credit card and cash receipt expensing
  • Update prepaid expense tracking and journal entries
  • Track company inventory
  • Assist with the monthly close process
  • Ensure compliance with accounting policies and procedures
  • Provide timely and accurate reporting to management, including expense report management
  • Assist in providing employee support and training as needed

Skills and Qualifications:

  • Bachelor’s degree
  • 2+ years’ experience in an Accounting role
  • Excellent written and verbal communication skills
  • High attention to detail and commitment to deadlines
  • Expert Microsoft Office skills, including Excel
  • Prior experience with Intacct and Concur preferred
  • Physical demands:
  • These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Accounting Payable Specialist job. Reasonable accommodation can be made to enable people with disabilities to perform the described functions of the Accounting Generalist job.
  • While performing the responsibilities of the Accounting Payable Specialist, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required for this job include close vision.

 

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