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Software Engineer

About StayNTouch 

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We deliver an entirely new approach to how hotels streamline operations and increase margin, connect and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as Great Wolf Resorts, Yotel, First Hotels and the TWA Hotel.  

We are looking for an Engineer to help build highly reliable and scalable applications. Our focus includes service-oriented applications, HTTP transactions, and data processing scripts. 

Essential Duties and Responsibilities (includes, but not limited to the following):

  • Work as part of an agile team to build various applications in a distributed infrastructure
  • Design, build and efficiently maintain reusable and reliable Ruby code
  • Use a variety of methods such as data modeling, query optimization, and caching to improve overall performance of our applications.
  • Help maintain code quality, organization, and automatization.
  • Contribute new ideas to help improve the performance, quality, and responsiveness of the applications
  • Manage complete stories, tasks, and bugs in JIRA.

Skills and Qualifications:

Bachelor’s degree in Computer Science or equivalent field experience

  • Good understanding of the syntax of Ruby and its nuances
  • Solid understanding of object-oriented programming and meta-programming
  • Understanding of functional programming style in Ruby
  • Familiarity with concepts of Micro-service, MVC, Mocking, ORM, PubSub, RESTful, and SOAP
  • Familiarity with popular messaging service such as RabbitMQ
  • Familiarity with TDD or BDD
  • Skills for writing reusable Ruby libraries that may be used in expressive ways
  • Understanding of fundamental design principles behind a scalable application
  • Familiarity with development aiding tools such as Bundler, Rake, God, etc.
  • A familiarity of Github for code versioning
  • A familiarity with Agile development methodology
  • Familiarity with JIRA
  • Good understanding of request processing, queuing, caching, data storage, partitioning, and replication.

Ideal Candidate will also have:

  • An active GitHub account with open-source contributions
  • Experience in a SaaS company
  • Experience in the hospitality industry 
  • Experience in AWS cloud services

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=102

StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

 

Implementation Consultant – EU

About StayNTouch

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design. 

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, Great Wolf Resorts, First Hotels and Okko Hotels. 

The Implementation Consultant is responsible for taking the client requirements from the beginning of the project and implementing the project deliverables to meet the client’s objectives. The Implementation Consultant is an active participant in all areas of the Implementation process and in addition to working with the client, often works closely with a variety of internal and external partners. The Implementation Consultant manages several client implementations at once with staggered project starts. The Implementation Consultant will travel 75-80% of the time. Prior implementation/installer experience with another hotel/ hospitality suite of products.

Essential Duties and Responsibilities (including but not limited to the following):

  • Understand client expectations and client requirements when the project begins.
  • Set up and configure a client’s solution.
  • Train client staff and system capabilities and best practices.
  • Manage all activities related to client onboarding services including delivery and oversight of all project planning, technical integration with StayNTouch clients, and technical support to ensure the successful deployment of the StayNTouch solution for clients.

Skills and Qualifications:

  • Bachelor’s degree and/or equivalent working experience
  • 3+ years of implementation experience with Hotel Software
  • Experience implementing communication solutions
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communication skills
  • Strong analytical skills and experience with reporting and data analysis
  • Strong organizational skills and the ability to work to deadlines in a fun fast-paced working environment
  • Experience in the hospitality industry or hotel software experience is a must
  • Professional working efficiency in English

Ideal Candidate will also have:

    • Experience in a SaaS company related to hospitality
    • Experience in hotel operations
    • Experience promoting business software
    • Professional working efficiency in French and/or German

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=109

StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

 

Implementation Consultant – US

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design. 

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, Great Wolf Resorts, First Hotels and Okko Hotels. 

The Implementation Consultant is responsible for taking the client requirements from the beginning of the project and implementing the project deliverables to meet the client’s objectives. The Implementation Consultant is an active participant in all areas of the Implementation process and in addition to working with the client, often works closely with a variety of internal and external partners. The Implementation Consultant manages several client implementations at once with staggered project starts. The Implementation Consultant will travel 75-80% of the time. Prior implementation/installer experience with another hotel/ hospitality suite of products.

Essential Duties and Responsibilities (including but not limited to the following):

  • Understand client expectations and client requirements when the project begins.
  • Set up and configure a client’s solution.
  • Train client staff and system capabilities and best practices.
  • Manage all activities related to client onboarding services including delivery and oversight of all project planning, technical integration with StayNTouch clients, and technical support to ensure the successful deployment of the StayNTouch solution for clients.

Skills and Qualifications:

  • Bachelor’s degree and/or equivalent working experience
  • 3+ years of implementation experience with Hotel Software
  • Experience implementing communication solutions
  • Experience in delivering client-focused solutions based on customer needs
  • Excellent verbal and written communication skills
  • Strong analytical skills and experience with reporting and data analysis
  • Strong organizational skills and the ability to work to deadlines in a fun fast-paced working environment
  • Experience in the hospitality industry or hotel software experience is a must

Ideal Candidate will also have:

    • Experience in a SaaS company related to hospitality
    • Experience in hotel operations
    • Experience promoting business software

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=108

StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

 

Business Development Representative – Bethesda, MD

About StayNtouch

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design.

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, Great Wolf Resorts, First Hotels and Okko Hotels.

Reporting to the Vice President, New Business, the Business Development Representative is responsible for developing and cultivating relationships with prospects, leads, and customers. The successful individual will be responsible for developing excellent customer relationships and will work closely with the Sales and Marketing departments to generate and qualify new business opportunities. The ideal candidate has a proven track record of achieving and exceeding prospecting goals. This person will be responsible for working as a cohesive and dynamic team member to prospect and identify key contacts within accounts to successfully schedule meetings for our sales team.

Essential Duties and Responsibilities (including but not limited to the following): 

  • Make outbound calls and email to both inbound leads and prospecting list
  • Schedule appointments for our Sales Representatives
  • Research companies and identify target contacts at qualified companies
  • Understand the competitive landscape (strengths, weaknesses, potential) to best position StayNTouch in the market
  • Follow-up diligently and methodically on all incoming leads that come to us from the web or phone
  • Research new and effective techniques to add value to your prospect outreaches
  • Research and document relevant contact information for existing leads/keeping contact information update in Salesforce

Skills and Qualifications:

  • Passion for sales and a self-driven sense of motivation
  • The ability to act as a consultant and get prospects to think differently about their business
  • Attention to detail with excellent follow-up skills & ability to thrive in a fast-paced environment
  • Excellent written and verbal communication skills
  • Ability to multi-task with several tools, work independently and prioritize tasks, honor rules of engagement and follow policies, processes, and procedures

Ideal Candidate will also have:

  • Hotel/Hospitality/Tech industry experience
  • B2B industry experience

To apply for this position, please follow the link below:

StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

Business Development Representative – Reston, VA

About StayNtouch

StayNTouch, based in Reston, VA is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design. 

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, Great Wolf Resorts, First Hotels and Okko Hotels. 

Reporting to the Vice President, New Business, the Business Development Representative is responsible for developing and cultivating relationships with prospects, leads, and customers. The successful individual will be responsible for developing excellent customer relationships and will work closely with the Sales and Marketing departments to generate and qualify new business opportunities. The ideal candidate has a proven track record of achieving and exceeding prospecting goals. This person will be responsible for working as a cohesive and dynamic team member to prospect and identify key contacts within accounts to successfully schedule meetings for our sales team.    

Essential Duties and Responsibilities (including but not limited to the following): 

  • Make outbound calls and email to both inbound leads and prospecting list
  • Schedule appointments for our Sales Representatives
  • Research companies and identify target contacts at qualified companies
  • Understand the competitive landscape (strengths, weaknesses, potential) to best position StayNTouch in the market
  • Follow-up diligently and methodically on all incoming leads that come to us from the web or phone
  • Research new and effective techniques to add value to your prospect outreaches
  • Research and document relevant contact information for existing leads/keeping contact information update in Salesforce

Skills and Qualifications:

  • Passion for sales and a self-driven sense of motivation
  • The ability to act as a consultant and get prospects to think differently about their business
  • Attention to detail with excellent follow-up skills & ability to thrive in a fast-paced environment
  • Excellent written and verbal communication skills 
  • Ability to multi-task with several tools, work independently and prioritize tasks, honor rules of engagement and follow policies, processes, and procedures

Ideal Candidate will also have:

  • Hotel/Hospitality/Tech industry experience
  • B2B industry experience

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=111

 StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

Software Development Engineer in Test (SDET)

About StayNTouch

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design.

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, Great Wolf Resorts, First Hotels and Okko Hotels. 

We are seeking a detailed oriented, mid-to-senior level Software Development Engineer in Test (SDET) to join our existing QA team to ensure that all aspects of the software development cycle follow industry best practices for application quality by building and extending full automation for regression, performance and smoke testing.

Essential Duties and Responsibilities (includes, but not limited to the following):

  • Proactively contribute to developing and maintaining test automation frameworks using Protractor, TestNG/JUnit, Cucumber, and/or other open source test automation tools
  • Develop and implement Test Automation Strategies and Test Plans
  • Contribute to Performance Testing Activities – have familiarity with Performance testing tools like JMeter, Blazemeter, and Loadrunner
  • Design automation tests at the API level
  • Drive automation development, execution, and reporting to meet stakeholders’ expectations
  • Identify the scope of automation testing required for each sprint/release based on the requirements
  • Guide other QA team members in implementing test automation best practices
  • Test features as they are built, write automated tests and expand on and develop test cases for our application.
  • Collaborate with Product and Development Teams to analyze and understand application requirements, identifying potential gaps, and validate acceptance criteria
  • Document clear reproducible bug reports.
  • Provide status updates to assigned Development Team and QA Manager as needed to track progress.

Skills and Qualifications:

  • 6+ years of overall experience testing web-based and mobile applications, along with automation activities involving web-based applications
  • Current experience with Test Automation Framework Development using Protractor w/TypeScript or JavaScript (required)
  • 4+ years of automated API/Web Services Testing using open-source API testing frameworks/libraries
  • Experienced in testing Angular and Node.js applications
  • Experienced with TypeScript, JavaScript, Node.js, Java, Ruby
  • Experienced with Github
  • Experienced with Performance Testing using Jmeter, LoadRunner, NeoLoad, Blazemeter, and other performance testing tools
  • A critical thinker; Strong problem-solving skills with excellent communication, presentation, and leadership skills
  • Experienced at working closely with developers in an Agile/Scrum environment
  • Experienced with BDD concepts using tools like Cucumber and Jasmine
  • Associate’s degree in any relevant field
  • Strong interpersonal & analytical skills with proven ability to work independently as well as with a broad range of personality styles and types

Ideal Candidate will also have:

  • Have a “Testing Mindset” – constantly looking for ways to ‘break’ the application
  • Experience with JIRA
  • Experienced in working with both local and off-shore teams
  • Familiarity with Amazon Web Services
  • Experienced with CI/CD concepts and Jenkins pipeline
  • Hospitality hotel work or software experience is a plus
  • Self-starter with a drive to succeed
  • Ability to quickly understand a business product/application
  • Ability to train non-technical team members in test automation using Protractor 

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=113

 StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

 

Scrum Master/Agile Coach

About StayNtouch

StayNTouch, based in Bethesda MD, is revolutionizing hotel operations through mobile optimized property management solutions. We are the guest-centric property management system, built to empower any guest experience the world’s best owners and managers can design. 

We deliver an entirely new approach to how hotels streamline operations and increase margin, connect, and engage their guests and how guests experience their stay at a hotel. We do this by leveraging the convergence of SaaS/Cloud, tablet, and touch computing, as well as guest mobile phones to manage all staff and guest touch points on a single platform.  We provide these solutions to well-known hotels such as the TWA Hotel, First Hotels and Okko Hotels. 

Reporting to CTO, the Scrum Master, will be responsible for coordinating and coaching Product Management and Software Engineering teams

Essential Duties and Responsibilities (includes, but not limited to the following): 

  • Support software engineering teams through Kanban/Scrum Agile methodologies
  • Conduct all scrum ceremonies, including Sprint Planning, daily Scrum Meetings, Sprint Reviews, Sprint Retrospective 
  • Lead working session meetings to discuss scope, schedule, and requirements with product owners
  • Perform continuous and active backlog grooming 
  • Ensure teams’ focus on quality and continuous delivery
  • Manage lightweight, living planning documents, such as Agile Product Roadmap
  • Resolve conflicts and remove obstacles
  • Provide visibility into delivery targets, commitments, and progress
  • Provide reporting on metrics such as velocity, code quality, burndown, etc

Skills and Qualifications:

  • Minimum of 5 years of experience as Scrum master/Agile Coach 
  • Bachelor’s Degree in technology related field but not required
  • Strong written and verbal communications skills
  • Attention to detail and well organized
  • Ability to coach a team and stakeholders on Agile practices and ensure adherence to Agile methodologies
  • Problem solving and conflict resolution ability
  • Experience editing technical and/or end user documentation
  • Scrum master certification is a plus

Ideal Candidate will also have:

  • Familiarity with Jira and Confluence

To apply for this position, please follow the link below:

https://stayntouch.bamboohr.com/jobs/view.php?id=112

StayNTouch, Inc. does not discriminate in employment opportunities or practices on the basis of race, color religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at StayNTouch, Inc are based on merit, qualifications, and abilities. 

 

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