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2023 Hospitality Trends: What’s the Impact & Benefit to Hotel Operations?

2023 will be a dynamic year for hoteliers and their guests. While travel demand continues to rise from its pandemic lows, new challenges and opportunities will continue to impact the hospitality industry and change the dynamic between hotels and their guests.

In this webinar, experts from Stayntouch, Optii Solutions, and The Ameswell hotel explore the upcoming trends that will shape the hospitality industry 一 and how savvy hoteliers can succeed in the coming year.

  • How macro trends in the economy and travel space may impact hospitality.
  • What strategies forward-thinking hoteliers are putting in place to mitigate risk, benefit from rising opportunities, and still maintain or elevate their guest experience.
  • What operational challenges and opportunities lie ahead and how technology can be leveraged to ensure hoteliers are prepared

Watch on-Demand!

What Our Customers Are Saying
“We bring an unprecedented level of personalized service to our guests, letting them design their hotel experience. Our mobile PMS lets us serve guests wherever they would like to interact with us, in ways that give them complete freedom of choice.”
Marco lemmers
CEO AT CONSCIOUS HOTELS
What Our Customers Are Saying
“There are many elements that convinced us to choose Stayntouch for our full portfolio. First was the ease of configuration for its cloud-based interface, which allows our staff to intuitively manage our properties, easily apply rates and restrictions, and creatively sell amenities.... In addition, the ability to merge guest profiles and manage group bookings, easily access their library of open-APIs [and 1100+ integrations], and efficiently scale our technology stack”
Ingrid Boutabba
Chief Operating Officer at Okko Hotels
What Our Customers Are Saying
“Design Hotels caters to a savvy, creative set of travelers—and each of our hotels are a reflection of that. The reason we love this collaboration with stayntouch is that we can offer our hotels innovative contactless technology and a cloud PMS that supports maximum operational flexibility, scalability, cost-efficiency, and a smoother guest experience. ”
Christian Malcher,
Senior Vice President, Commercial Operations at Design Hotels
What Our Customers Are Saying
“Our former PMS was very challenging to use. When checking guests in, the staff could never raise their heads to look the guest in the eye because of all the screens that they had to click through. With [StayNTouch] our new mobile PMS, the process takes far fewer steps, and has enhanced our entire welcome and check-in experience. ”
DANIEL TENNANT,
FORMER GM AT HOTEL ON RIVINGTON
What Our Customers Are Saying
“Stayntouch is an ideal option to help many of our members facilitate a lean and highly-efficient operation. Each one of our member hotels offers their guests an entirely unique experience, so they need technology that is flexible in delivering on their individual visions. Stayntouch’s simplified open-API architecture and their commitment to building a strong integration ecosystem makes it easy for our member hotels to grow their technology stack more strategically.”
Austin Segal
Vice President of Curator Hotel & Resort Collection
What Our Customers Are Saying
“We were looking for a cloud PMS that was guest-centric, mobile and flexible, to enable our staff to serve guests beyond the front desk and across the property. The ability for our staff to serve guests freely with a tablet and EMV device in hand, has been essential in reducing congestion in our lobbies and maintaining a sense of casual luxury where great service doesn’t force the guest to wait in line.”
Atit Jariwala
CEO and Founder of Bridgeton Holdings
What Our Customers Are Saying
“In the beginning, we used an older PMS system that was not cloud-based. There were always technical problems that were difficult to resolve and frequently disrupted the flow of service. With Stayntouch, we found a cloud-based and flexible PMS that was robust, unfailingly reliable, and incredibly easy to set up and use 一 really, an ideal choice for an independent boutique hotel.”
Dirk Raufeisen
Director at Hotel Belle Epoque
What Our Customers Are Saying
“Having a mobile and flexible PMS platform enables staff to be more efficient with day-to-day tasks, and ultimately put more focus on delivering better service to the guest. We also love the ability to drive room upgrades and ancillary revenue with automated triggers”
Vibhu Gaind
Chief Information Officer at RBH

Great Hospitality Must Be Allowed To Happen.
Whatever Experience You Dream Up, We Can Deliver!

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See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.

Your demo will include how to:

Manage and Set Tasks Across Your Departments

Ensure Guest Satisfaction & Safety With Contactless Check-in Options

Automate Easy Upsells & Monetized Early/Late Checkouts

Set & Manage Rates/Availability

Integrate With Tools and Platforms Essential to Your Hotel

And More!

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