Welcome to the new guest experience reality. What worked yesterday, might not make the grade today. Enhancing the guest experience means understanding people’s wants, needs, and preferences at and acting upon them at the right time and place. How well is your hotel doing at understanding – and improving – guest experience?
By taking this simple assessment, you can determine whether your guest experience strategy is in need of slight adjustment or a complete overhaul.
Want to know how to get more great guest reviews?
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel