As personalization moves from a nice-have to a must-have, hotels and resorts need to ramp up their digital marketing and guest communications to create the audience-specific messaging people have come to expect from the brands they interact with.
While personalization is a major undertaking – the right tactics and technology can drive revenue, increase upsells and nurture long-term loyalty - even when dealing with staff shortages.
Please Join Priya Rajamani, VP, Implementation & Support at Stayntouch, and Chris Bram, VP, Key Account Management at Cendyn on Thursday, October 27th to discover the most effective ways to communicate with segmented audiences at every stage of the guest journey, from the dreaming and planning phases to booking, the on-site experience and post-stay nurturing. In this webinar, you'll learn:
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel