Hospitality Trends
How to Leverage Your Front Desk Team after Implementing a PMS Solution
A hotel property management system, or PMS, is powered by highly intelligent, cloud-based software. A PMS is essentially a hotel’s brain center.
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Hotel Guest Experience
How Smaller Hotel Chains Can Benefit from Using a Hotel PMS
Once the province of the big hotel chains, property management systems (PMS) have recently become more affordable. They are now helping a
Hospitality Trends
Implementing Messaging For Your Hotel and Guests
In today’s connected world, there are a plethora of mediums fighting for your guests’ attention. Third parties can often influence and engage
Best Practice
StayNTouch Best Practice Blog: Optimizing the Guest Journey for Direct Bookings Pt 2: During and Post Stay
The 1990s were halcyon times for OTAs and the hotel industry: commissions were low, and hotels were able to sell extra rooms
Best Practice
StayNTouch Best Practice Blog: Optimizing the Guest Journey for Direct Bookings Pt 1: Pre-Stay
When OTAs came on the scene in the 1990s, they were seen as a win-win proposition: While OTAs profited off of commission,
Digital Experience
A Guide on the Benefits of Hotel Digital Signage
The ability for hotels to communicate directly with their guests has never been greater. Many, if not most hotels, have websites and
Hospitality Trends
Top Hospitality Trends of 2019 (So Far!)
Now that we’re just past the year’s halfway mark, it’s a great opportunity to take a look at the hospitality industry from
Hospitality Trends
What Airbnb Can Teach The Hotel Industry
If only we could go back in time — you know, B.A., “before Airbnb” disrupted the hotel industry and gobbled up billions of
