Category Archives: Hotel Technology

Hotel Hi-Ho: An Early Investment in Contactless Technology Proves Invaluable During the Pandemic

Hotel Hi-Ho’s bright neon sign overlooking the Merritt Parkway has been an icon of Fairfield,...

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Cedar Court Hotels: Coming Out “Fighting Fit” for a Safe and Seamless Post-COVID Reopening

Operating for over 35 years, Cedar Court Hotels is now the leading collection of 4-star hotels in Y...

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How Smaller Hotel Chains Can Benefit from Using a Hotel PMS

Once the province of the big hotel chains, property management systems (PMS) have recently become m...

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The Rise of the Robot Butler: Fad or Future of Guest Service?

With the advent of motion pictures, science fiction writers’ have often provided prescient glimps...

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Easy Ways to Simplify the Hotel Check-In Process for Customers

No one wants to wait in line for the front desk anymore. This is true for practically everyone, ...

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Why Users Love Self-Service Technologies

Self-service technology is having a transformative effect on the world around us, particularly on c...

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Self Service versus Human Touch: Finding the right balance in your hotel

Customer engagement and satisfaction is one area that is continually linked with a shift towards au...

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Benefits of Check-In/Out Hotel Kiosks

Self-serve hotel kiosks have exploded in recent years, offering a variety of benefits for hotel man...

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