Category Archives: Guest Experience

How to Meet the Demand of a Generation That Travels More

Hotels and resorts know they need to win over millennials' hearts and minds. But where to begin? Th...

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How to Embrace Technology That is Shaping Millennial Travel

In our always connected world, Millennials are much savvier when it comes to using tech for travel....

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Easy Ways to Simplify the Hotel Check-In Process for Customers

No one wants to wait in line for the front desk anymore. This is true for practically everyone, ...

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How to Keep Connected with Guests in an Age of Technology

In today’s online world, there are more ways than ever to stay connected with your customers. The...

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Tips On How To Make Your Hotel More Bookable

What hotelier doesn’t want more bookings? Often, the only thing preventing your rooms from being ...

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Improving Your Hotel Marketing Efforts

It’s no secret that a primary focus of every hotelier is to increase their bookings. With the inc...

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Hotel 2020: Welcoming Tomorrow’s Guests

A recent infographic asks, "Who is the Hotel Guest of 2020," and how will evolving technological ad...

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How Technology is Shaping the Hotel Guest Experience

Hands up who remembers the last time they didn’t use their smartphone for a whole day? – Probab...

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