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Group Management

Win more group business and deliver a better experience once they arrive. Stayntouch gives your team the tools to manage complex group arrangements without the operational headache.

Solutions > Stayntouch PMS > Group Management

Effortlessly Management of Group Bookings

Managing a group reservation involves a lot of moving parts. Stayntouch brings them all into one place, so your team spends less time coordinating logistics and more time focused on landing the next piece of group business.

Handle Group Complexity Without Friction

From room block calendars to rooming list check-ins, every aspect of group management is built into your PMS and designed to scale.

Automate the Repetitive Stuff

Bulk uploads, bulk updates, and charge routing to the master folio keep your staff out of the weeds and focused on higher-value work.

Manage Groups of Any Size

Whether it's a 10-room block or a 500-person conference, Stayntouch gives your team the tools to handle it without extra overhead.

Drive Revenue with Flexible Group Rates

Give your team everything they need to manage group reservations from first block to final checkout. A Room Block calendar with shoulder date support keeps inventory visible, while daily custom rates let you drive demand and maximize revenue for every group on the books.

  • Room Block Calendar with Shoulder Date Support
  • Profile Demographic Data, Linked to Company or Travel Agent
  • Rooming List Quick Check-In/Out and Room Assignment
  • Daily Custom Rates for Group Bookings

Add Value Through Packages and Allotments

Group guests expect more than a room rate. Stayntouch lets you build out packages and allotments that add real value to the stay, whether that's a breakfast package, a dinner add-on, or a green stay incentive for guests who opt out of daily housekeeping.

Save Time with Bulk Updates and Automation

When a group of 200 needs a departure date change, you shouldn't have to update each reservation by hand. Stayntouch automates the bulk actions that eat up staff time, keeping group management fast, accurate, and consistent from block creation through checkout.

  • Bulk Room List Upload via CSV
  • Bulk Updates for Arrival/Departure Date, Room Type, Occupancy, and Cancellations
  • Customized Bulk Notes
  • Bulk Charge Routing to Group Master Folio

Streamline Operations with Room Block Control

From room block calendars to rooming list check-ins, every aspect of group management is built into your PMS and designed to scale. Keep inventory visible and your team out of the weeds from the moment a block is created.

  • Room Block Calendar with Shoulder Date Support
  • Rooming List Quick Check-In/Out and Room Assignment
  • Contract vs. Current Grid
  • Daily Custom Rates for Group Bookings

Simplify Billing, Routing, and Guest Management

An upcoming update will give revenue teams deeper control over custom group room rates, with new tools for managing restrictions, commissions, deposit rules, and cancellation policies, so you can optimize every group booking from every angle.

  • Rate Restriction Management
  • Commission Handling
  • Deposit Rules
  • Cancellation Policies
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See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.

Your demo will include how to:

Manage and Set Tasks Across Your Departments

Ensure Guest Satisfaction & Safety With Contactless Check-in Options

Automate Easy Upsells & Monetized Early/Late Checkouts

Set & Manage Rates/Availability

Integrate With Tools and Platforms Essential to Your Hotel

And More!

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