The Rise of the Robot Butler: Fad or Future of Guest Service?
With the advent of motion pictures, science fiction writers’ have often provided prescient glimps...Continue Reading >
How Self Service has the Power to Improve the Guest Experience
The hospitality industry has historically been bound to its traditions. In the business of making o...Continue Reading >
How to Keep Connected with Guests in an Age of Technology
In today’s online world, there are more ways than ever to stay connected with your customers. The...Continue Reading >
Google Hotel Booking Website: A New Threat to Online Booking Agencies?
Google. It’s the biggest search engine on the planet. It commands over 90% of the search engine m...Continue Reading >