Hotel Guest Experience
Why Service Matters More for SaaS Companies
Customer Service is important for every company, of course. Bad customer service erodes your ability to get referrals and eventually your reputation
Blog Articles​
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Hotel Technology
In the Land of Software as a Service, Service is King
Adoption of Software-as-a-Service (SaaS) is growing exponentially in almost every industry. Instead of having to buy, build and maintain costly technology infrastructure,
Hospitality Trends
US Lodging Association Calls Out OTAs On Misleading Strategies
Nobody can deny the impact and influence online travel agencies (OTAs) have on global travel and hospitality, connecting millions of travelers to
Hospitality Trends
How to Blend Technology and Hospitality Successfully: One Hotel’s Story
One area that is now of constant debate and focus in the hospitality industry is, if at all possible, how to get
Hotel Technology
The Benefits of Hotel Technology Supplier Relationship Management
To adapt a quotation from the poet John Donne, no business is an island. Most businesses work with a wide range of
Events
[Video] Inside HITEC 2017-Hospitality Meets Technology!
What a week! We’re just getting back from HITEC 2017! This was our 4th year in a row showcasing at the event
Events
HITEC 2017 is Here! What to Look for at this Year’s Big Show
Well, it’s finally that time of the year again…HITEC! To be honest, we love going to this show. Yes, it’s a chance
Hotel Technology
How a mobile Hotel PMS streamlines Hotel employee productivity
The mobile revolution has transformed the modern workplace in many ways; companies who have taken it on board have enabled their employees
