Hospitality Trends
What does TripAdvisor’s move to social mean for hoteliers?
If you’ve been living under a rock this past week or two you might have just missed TripAdvisor’s unveiling of its new
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Hospitality Trends
How Combining Data & Psychology Can Increase Hotel Revenue
Humans are, in some ways, predictable – something that can come in very handy for businesses who can take advantage of a
Digital Experience
Does Technology Dehumanize The Travel Experience?
If any industry lives or dies on its customer service, it has to be the hospitality industry. For almost all hotels, the
Hotel Guest Experience
Guest Experience: 3 Ways Hotels Can Get It Wrong
Did you know that for 25% of travelers it takes just one bad experience to swear off a hotel brand and find
Hospitality Trends
Direct Booking Wars, Google, Airbnb: Is the OTA’s Position Unshakable?
When it comes to online distribution OTAs have the majority of market share for online reservations. OTAs control approximately two-thirds of all
Hotel Guest Experience
Technology-Based Hotel Amenities: What Do Guests Care About Most?
Hotel amenities have evolved immensely over the past 40 years. Guests now expect so much more and hotels are facing a constant
Digital Experience
How Travelers Use Online & Social Media Channels To Make Decisions
The world is on the move. The global travel economy of $5 trillion (and growing) is one of the world’s largest industries
Hospitality Trends
Hotel Technology: Trends Impacting the Hotel Experience
While not all guests (yet) are digital natives, the majority of them use their mobile as their primary way of interacting with
