News + Press

For more information contact:
press@stayntouch.com

May 25, 2017

StayNTouch Partners with Getaway to Deliver Guest Centric Technology Solution

StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels and lodging, announced the deployment of its Rover PMS™ and Zest™ solutions at Getaway, a new lodging concept consisting of unique “Tiny Houses” set in nature outside Boston and New York.

“Unlike many hotels where the room itself often takes a backseat to the guest’s travel intent, a Getaway stay itself is the core purpose of our guest’s trip.  Our mission is to allow guests to easily disconnect from their busy lives and escape to a well-designed cabin in a natural environment,” said Kai Gilsey, Director of Guest Experience at Getaway. “Given the many measures we take to minimize interruptions during each guest’s stay, we need a unique mix of software solutions.  Our booking and check-in processes are very unique, so we chose StayNTouch as the hub of our system primarily because of its interoperability with 3rd party software through APIs.”   

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

  • Rover PMS™: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
  • Zest™:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smart phone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout.  Bill review, preference collection, upsell opportunities, and remote key fulfillment.  Promote and monetize late checkouts.

“Working with the team at Getaway has been terrific,” said Jos Schaap, CEO-Founder of StayNTouch, “Their innovations and are singular in our industry and they reflect a larger trend of hoteliers re-thinking the business to better align with changing guest expectations about lodging. I predict they Getaway’s commitment to guest experience and technological innovation will make them trendsetter’s in the near future.”

About StayNTouch Inc.

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 75,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.

To learn more watch our video “THE NEW WAY… TO HOTEL!”
Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About Getaway:

Getaway builds tiny houses, places them on beautiful rural land and rents them out by the night to stressed out folks looking to disconnect and recharge. Starting at $99 a night, we aim to be your instant cabin in the woods.

Getaway is the anti-vacation. Vacations are too costly, too complex and too distant. A Getaway is near enough (within 2 hours) to escape in an instant, affordable (as low as $99 per night) and designed for you to do nothing at all— an invitation to turn off your phone, look at the stars, sit by the campfire and connect with the people you care about.

Whenever you need to get away – be it for a writer’s retreat, a bonding weekend with friends, a romantic anniversary, a meditative day away from the office, or a digital detox session – you can head over to www.getaway.house and book a tiny house in the woods. All you have to think about is which nights you want to book and we have every other detail covered (like s’mores!). As your Getaway gets closer, we send you the location of your Getaway house. On your Getaway day, you drive an hour or two outside the city, walk up to your own personal tiny house, enter your private access code, and exit your daily grind.

Getaway launched in the Boston area in July 2015 and the New York area in June 2016.
In 2017, Getaway aims to go deeper and broader: we are building more houses in the New York and Boston areas so that more people can “Getaway in an instant” and we are expanding to more stressed-out cities across America.

To book a Getaway for yourself or to gift a Getaway to a friend, visit w ww.getaway.house .

May 16, 2017

StayNTouch and MGM Resorts International Redefining Hotel Check-in on the Las Vegas Strip and Beyond

StayNTouch Inc. is pleased to announce a strategic partnership with MGM Resorts International, among the world’s leading entertainment companies, to provide an intuitive check-in and check-out process across all of their properties. To date, the StayNTouch platform has been installed at 15 MGM Resorts destinations delivering increased guest satisfaction and a boost in hotel operational efficiency.  MGM Resorts intends to install mobile check-in capability at all properties by the end of 2017.  

The StayNTouch platform is delivered using two solutions on a single cloud platform.  The Rover PMS Overlay mobilizes existing front desk and housekeeping operations.  Zest is a guest-centric, mobile website experience, enabling check-in and check-out, preference collection, and upsell opportunities.  ARIA, a AAA Five Diamond Award winner, was the first to roll out StayNTouch’s cloud-based mobility platform, offering guests a variety of check-in and check-out options via their smartphone. Guest impact was immediate, with check-in lines and wait times significantly reduced.  Following ARIA, the platform was launched at Bellagio, Vdara, MGM Grand, The Signature at MGM Grand, Mandalay Bay, Delano Las Vegas, The Mirage, Monte Carlo, Luxor and Excalibur in Las Vegas.  In addition, MGM Grand Detroit, MGM National Harbor in Maryland, Beau Rivage in Biloxi, Mississippi and Gold Strike in Tunica in Mississippi now offer mobile check-in.

“We have been searching for a technology component that could improve the guest arrival process at our properties,” said Sy Esfahani, Chief Information Officer and Senior Vice President for MGM Resorts International.  “Following the on-going success we saw at ARIA, we decided to deploy StayNTouch’s solutions across all of our properties. Now our guests will have greater control over their stay, checking in and out with ease.”

Jos Schaap, CEO and Founder at StayNTouch, said, “We are delighted to get close to completing the roll-out to all of the MGM Resorts’ properties. Because of their tireless commitment to improving guest satisfaction through innovation, MGM Resorts continues to be the hospitality leader that others try to emulate. StayNTouch is proud that we can be part of that innovative mission.”

About StayNTouch Inc.

StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.

Powering over 75,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.

To learn more watch our video “THE NEW WAY… TO HOTEL!”

Twitter: @StayNTouchInc
Facebook: facebook.com/stayntouch
LinkedIn: LinkedIn/stayntouch

About MGM Resorts International

MGM Resorts International (NYSE: MGM) is among the world’s leading entertainment companies.  With national and international locations featuring best-in-class hotels and casinos, state-of-the-art meetings and conference spaces, incredible live and theatrical entertainment experiences, and an inspired array of restaurant and retail offerings, MGM Resorts creates immersive, iconic experiences through its suite of Las Vegas-inspired brands. The MGM Resorts portfolio includes 15 of the most recognizable hospitality and resort brands throughout 27 locations.  The company is expanding throughout the U.S. and around the world, recently opening MGM National Harbor in Maryland and very soon, MGM Springfield in Massachusetts and MGM COTAI in Asia.  The 77,000 global employees of MGM Resorts are proud to be recognized as one of FORUNE® Magazine’s World’s Most Admired Companies®. For more information, visit us at www.mgmresorts.com.

Twitter: @MGMResortsIntl
Facebook: facebook.com/mgmresorts

×
Contact Us
×