Stayntouch and Joins Forces to Reimagine the Guest Journey with Web-based ‘Virtual Staff’

Integrating Drop.In and Stayntouch PMS empowers hotels to deliver a digital guest welcome and leverage ‘virtual staff’ to personalize the guest journey. 

Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, announced a new partnership with, a pioneering provider of virtual staff solutions for hotels. Stayntouch now integrates with’s fully customizable web-based guest app.

With a comprehensive feature set and an intuitive interface, Stayntouch PMS enables hotels to significantly boost staff productivity while offering hoteliers the flexibility to craft their ideal tech stack to meet their unique business needs. compliments this capability by adding a fully customizable progressive web app (PWA) that guests can instantly access either in a web browser or an independent app. By leveraging with Stayntouch, hotels benefit from: 

  • An intuitive and full-featured cloud PMS, powered by easily accessible open APIs and offering a expansive ecosystem of 1100+ integrations; 
  • An autonomous and seamless guest welcome that allows guests to complete check-in with pre-filled data from the PMS, personalize their stay with custom add-ons, and authorize payments all through a single mobile app;
  • The ability to offer guests automated mobile room keys through a web-based mobile app; 
  • A guest-facing digital concierge so guests can easily access hotel information, book activities, order F&B products and chat with hotel staff.

Commenting on the partnership, Priya Rajamani, the Vice President of Implementation and Support for Stayntouch said, “We’re thrilled to welcome to our integration network, as their technology seamlessly aligns with our commitment to empowering hotels through enhanced operational efficiency. By integrating’s virtual staff solutions with our innovative cloud PMS, we enable hotels to dramatically alleviate staff burdens and surpass guest expectations, ensuring a seamless guest experience.”

About Stayntouch

Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations – offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit

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