Real Hospitality Group Expands Partnership with Stayntouch, Deploying Cloud PMS to Two New Properties

The hotel management company has deployed Stayntouch PMS at The Tillary Hotel Brooklyn and The FIDI Hotel, bringing the total number of properties using Stayntouch PMS to seven.

Stayntouch, a global leader in flexible cloud hotel property management systems (PMS) and guest-centric technology, has announced a significant expansion of its partnership with Real Hospitality Group (RHG), one of the fastest-growing hotel management companies in the United States, ranking in the top 15. RHG is furthering its collaboration with Stayntouch by implementing its intuitive cloud PMS system at two upscale New York properties — The Tillary Hotel Brooklyn and The FIDI Hotel in Manhattan. This move increases the total number of properties utilizing Stayntouch PMS to seven.

With over six decades of collective industry expertise, RHG presently manages a diverse portfolio of 109 properties strategically located in key gateway and resort destinations. Stayntouch has played a crucial role in assisting RHG’s technological strategy, and the addition of these two new hotels will bring their partnership to a total of seven properties, representing 617 rooms, leveraging Stayntouch PMS. RHG has chosen Stayntouch PMS to empower its staff with an intuitive user interface and to expand its tech stack through flexible integrations, ensuring elevated service and experience during deployment and adoption. 

Max Rudnick, RHG’s Area Director of Revenue Management, emphasized, “Stayntouch stands out as the most user-friendly PMS system we’ve encountered at RHG. In contrast to previous legacy systems that outsourced customer service, Stayntouch’s team is exceptionally knowledgeable and collaborative, working closely with us to configure the product optimally for each property. Our onboarding experience at The Tillary was excellent; the Stayntouch team guided us through modules seamlessly, ensuring no disruptions to our operations or service. The system’s flexible integration approach facilitates seamless connections to all our core systems, including our central reservation, point-of-sale, customer relationship management, and revenue management platforms.”

Priya Rajamani, VP of Implementation and Support at Stayntouch responded, “We are thrilled to continue expanding our partnership with Real Hospitality Group. While hotel technology primarily aims to enhance the guest experience, our goal is also to assist our hotel customers and their staff in managing and operating their business more efficiently. Stayntouch PMS is designed to help hotels scale their tech stack and business, and we are extremely proud to support RHG as they continue to grow their business.”

About Real Hospitality Group

Real Hospitality Group is one of the fastest-growing hotel management companies in the United States. Our combination of brand expertise and independent property aptitude has put us on the top 15 list of U.S. hotel management companies. We celebrate the art of hospitality through culture, expertise, innovation, and the professional development of our people. We are focused on industry-leading performance that drives results.

About Stayntouch

Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations – offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry, and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

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