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Stayntouch Teams Up with GuestTouch to Elevate the Guest Experience and Improve online Reputation for Hotels

The integration between Stayntouch PMS and GuestTouch enables hotels to drive increased guest engagement and satisfaction, higher online rankings, and enhanced brand reputation.

Stayntouch, a global leader in cloud hotel property management systems (PMS), announced a new partnership with GuestTouch, a next-generation guest engagement and reviews platform.

Stayntouch empowers hoteliers with a full-featured and user-friendly cloud PMS. Guests enjoy seamless check-in options via mobile, kiosk, or with an agent untethered from the front desk. Additionally, it enhances service quality through extensive automation, mobile flexibility, and intuitive usability, streamlining both front and back-of-house operations.Through the partnership with GuestTouch and Stayntouch, hotels have the power to:

  • Deliver an efficient guest welcome in under 30 seconds through mobile, kiosk-based, or seamless staff-assisted check-in options. Additionally, provide automated offers for upgrades and amenities sent directly to guests’ mobile devices or check-in kiosks.

  • Drive increased guest satisfaction through an AI-enhanced guest messaging system, enabling guests to instantly engage with hotel staff, as well as access to a personalized digital concierge and upsell page.

  • Enhance brand reputation with a fully integrated next-generation review system. This system promotes guest feedback seamlessly and manages online reviews and responses, helping to boost reputation rankings.

“Our partnership with Stayntouch is a natural fit and we are thrilled to announce it,” said Pinak Soni, CEO of GuestTouch. “ As hotels increasingly seek effective solutions to manage the end-to-end guest journey and provide exceptional service, Stayntouch is at the forefront of innovation in the hospitality industry. Together, we aim to streamline hotel operations and provide a more personalized guest journey. We look forward to helping more properties provide exceptional service, ace their online reputation, and drive more bookings.

Reid Webster, the VP of Strategic Growth and Partnerships for Stayntouch replied: “We are thrilled to announce our new partnership with GuestTouch, a cutting-edge guest engagement and reviews platform. By combining Stayntouch’s powerful PMS capabilities with GuestTouch’s AI-ready solutions, our customers can more offer a seamless, personalized guest experience, drive increased satisfaction, and enhance their hotel brand’s reputation like never before.”

About Stayntouch
Stayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1,100 best-in-class integrations. Our cloud-native PMS empowers hotels to drive revenue, reduce costs, enhance service, and captivate their guests. Stayntouch’s newly expanded PMS platform, Stayntouch 2.0, further simplifies hotel operations, allowing hotels to streamline and accelerate direct bookings, process payments easily, and simplify integrations – offering an even more enhanced guest experience. Stayntouch is supported by a team of professionals with deep roots in the hospitality industry and is a trusted partner to industry-leading management companies including Sage Hospitality, HEI Hotels & Resorts, EOS Hospitality, and Stoney Creek Hotels, innovative independent brands such as Village Hotels, Pod Hotels, and First Hotels, and iconic independent properties such as the TWA Hotel and Zoku Amsterdam. For more information, visit www.stayntouch.com.

About GuestTouch
GuestTouch is a next-generation guest engagement and reviews platform, that helps connect with guests, ace online reputation, and drive more bookings. GuestTouch’s client portfolio includes independent hotels, management companies, branded hotels, casinos, and vacation rental brands. GuestTouch’s cutting-edge solutions help hotels elevate the guest experience at every stage, boosting operational efficiency and providing a more personalized journey, while end-users can enjoy a more seamless and memorable experience. For more information, visit guesttouch.com, and connect with GuestTouch on LinkedIn, Instagram, and Twitter.

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Manage and Set Tasks Across Your Departments

Ensure Guest Satisfaction & Safety With Contactless Check-in Options

Automate Easy Upsells & Monetized Early/Late Checkouts

Set & Manage Rates/Availability

Integrate With Tools and Platforms Essential to Your Hotel

And More!

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