Fanning brings more than 25 years of enterprise software sales experience to Stayntouch, where he will spearhead revenue growth through a customer-centric approach and strategic expansion initiatives.
Stayntouch, a global leader in cloud hotel property management software and guest-centric technology, proudly announces the appointment of Bill Fanning as its new Chief Revenue Officer. With over 25 years of enterprise software sales experience, Mr. Fanning will lead Stayntouch’s revenue growth through a customer-centric approach and strategic expansion initiatives. Stayntouch offers a full-featured cloud PMS and product suite to independent hotels, hotel brands, and management companies. The addition of Mr. Fanning signals the company’s commitment to expand its global presence while continuing to deliver unrivaled products, exceptional customer support, and robust partnerships.
Mr. Fanning brings a wealth of experience from his previous role as Senior Vice President of Sales at Compeat Restaurant Management Software, an integral part of Restaurant365’s enterprise suite tailored for restaurants, encompassing accounting, inventory, scheduling, payroll, and HR solutions. At Stayntouch, Mr. Fanning will oversee the strategy and expansion of revenue streams, focusing on maximizing customer value, fostering strategic partnerships, and driving commercial growth across North America, Europe, and global markets.
Jacob Messina, CEO of Stayntouch, remarked, “We are pleased to welcome Bill Fanning to our team. His exceptional track record and experience in the hospitality industry and enterprise sales make him the perfect fit to lead our commercial strategy. Bill shares our unwavering commitment to customer success and innovation. His expertise will be instrumental in strengthening our relationships with hotel partners and enterprise customers, ensuring we continue to deliver solutions that address the most pressing challenges faced by hotel owners and operators today.”
Mr. Fanning expressed his enthusiasm, stating, “I am thrilled to join Stayntouch. Our innovative cloud PMS and profit-driven technology suite provide the perfect combination of technology and customer support for independent hotels and hotel brands. Leading the sales, marketing, and client success teams, I look forward to expanding our global footprint, driving unprecedented value for our clients and exploring new avenues for growth.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
