New AI-driven course enhances learning efficiency, allows Stayntouch to produce training videos 91 percent faster, delivers targeted role-based training and expands language accessibility.
Stayntouch, a global leader in cloud hotel property management systems (PMS), has just unveiled Stayntouch Academy 2.0, an enhanced online product training course with new content, streamlined role-based lesson plans and more efficient content production times.
Stayntouch PMS offers a user-friendly interface that simplifies onboarding, allowing staff to become fully trained in just two days, or 1.5 hours per module. In addition, Stayntouch provides both remote and in-person training throughout the deployment process. The Stayntouch Academy 2.0 features a comprehensive on-demand eLearning course that includes certifications, test environments and progress tracking.
Stayntouch Academy 2.0 now leverages advanced AI and large-language models (LLMs) to deploy eLearning content, streamline lesson plans, and speed up production time by 91 percent, while increasing the frequency of updates. Stayntouch customers enrolled in Stayntouch Academy 2.0 benefit from:
- Updated and enhanced content design with greater consistency between courses;
- More targeted and streamlined lesson plans around specific roles to allow for easier enrollment and a deeper understanding of the Stayntouch PMS platform;
- Entire course library in English, French and German, with additional languages to be added in the future; and
- A consolidated content library with new training resources and documentation in the Stayntouch Knowledgebase, making searches easier and more efficient.
“Stayntouch Academy 2.0 represents a major advancement in our training capabilities, delivering an elevated, more intuitive learning experience for our customers,” said Priya Rajamani, Senior Vice President of Implementations and Support at Stayntouch. “By utilizing advanced AI, we can update content more quickly and provide targeted, role-specific lessons. This helps our hotel customers master the Stayntouch platform more efficiently, allowing staff to focus on delivering exceptional guest experiences.”
Training is only half of it. See how implementation and 24/7 support work once your team is live.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
