The Partnership Delivers a Flexible, Scalable Cloud PMS to Support TPG’s Expanding Hospitality Portfolio

Stayntouch, a global leader in cloud hotel property management systems (PMS), announced the expansion of its partnership with TPG Hotels & Resorts, a premier hospitality management company with a diverse portfolio of hotels across the United States. TPG now leverages Stayntouch’s flexible PMS to power a portfolio of independent properties representing over 1,400 rooms. 

TPG Hotels & Resorts has built a sophisticated and results-driven hospitality management platform. Known for its comprehensive services, from development and purchasing to sales and marketing, TPG combines operational excellence with meticulous execution to drive value and performance for its partners.

Stayntouch’s Best-in-Class PMS delivers:

• User-friendly, intuitive design that gets staff up to speed quickly, reducing training time and empowering teams to deliver great service from day one.
• Powerful multi-property management tools that give above-property teams centralized oversight while preserving flexibility and autonomy at the property level.
• Smart automation that eliminates repetitive manual tasks, allowing staff to focus on what matters most, creating exceptional guest experiences.
• Responsive, hospitality-savvy support that’s prompt, proactive, and grounded in real-world operational experience. 

Michael Brown, Vice President of Business Intelligence at TPG Hotels & Resorts, said: “Stayntouch makes it easy to run a complex hotel portfolio on a single, centralized platform without sacrificing flexibility at the property level. The system is incredibly intuitive, our staff actually prefer it over our legacy PMS and we’re able to get up and running with very little training. On top of that, the support team is outstanding. They’re fast, responsive, and truly understand the day-to-day realities of hotel operations. This combination of smart tech and reliable support makes a big difference for a company like ours.”

Reid Webster, Vice President of Strategic Growth at Stayntouch, said:
“Our partnership with TPG Hotels & Resorts is all about a shared commitment to their growth and success. We work hand in hand with their teams to simplify operations across their portfolio, providing reliable and flexible technology that adapts as their needs evolve. We’re here to help them thrive today and well into the future, no matter how the hospitality landscape changes.”

About TPG Hotels & Resorts
TPG Hotels & Resorts is a premier operator of hospitality assets across all chain scales, including luxury, full service, select service, and upscale independent hotels under the INTERA Collection. With over four decades of operational excellence and more than 650 properties in its historical portfolio, TPG is a trusted hospitality management partner for institutional owners, developers, and investors. For more information, visit www.tpghotelsandresorts.com.

About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.

Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).

Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.

Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.