Stayntouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Stayntouch Cloud PMS and Stayntouch Guest Mobility solutions at the 100-room Sohotel, the oldest running hotel in New York City, New York.
“Our old property management system was antiquated,” said Alain Derderian, Director of Sales & Marketing at Sohotel. “Year over year we would pay for service and yet there was never an update on the product. We felt that our industry was growing but the core systems were not. For example, integrations with other technologies were always difficult and took way too long.”
“So we went into the PMS marketplace with our eyes wide open – and Stayntouch had exactly what we were looking for,” continued Mr. Derderian. “For example, we decided a couple years ago to switch our mode of how to handle pricing. Duetto provides us the ability to make smarter decisions. So it was imperative that Stayntouch can work with Duetto. We have been impressed by Stayntouch’s integration process.
Stayntouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
- Stayntouch Cloud PMS: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
- Stayntouch Guest Mobility: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are delighted to be working with the team at Sohotel,” said Jos Schaap, CEO-Founder of Stayntouch, “The hotel required a nimble system that would allow them to deliver a new service experience to their guests without the typical costs associated with updates and upgrades. Our mobile platform provides these innovations immediately while providing a foundation for future improvements and integrations with best-of-breed partners.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Sohotel:
The Sohotel is a 3 Star, boutique hotel located in the heart of downtown New York. As the oldest running hotel in the most storied metropolis in the world dating back to as early as 1805, with it’s 100 guest rooms Sohotel has an undoubtedly rich and varied history.
To learn more visit thesohotel.com
