European Hotel group brings PMS mobility to its portfolio with Stayntouch’s
cloud-based PMS solutions

January 8th, 2017 – Stayntouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce its partnership with First Hotels where it plans to deploy its Stayntouch Cloud PMS and Stayntouch Guest Mobility products across its portfolio in Sweden, Norway, Denmark and Iceland. The group has started rolling out the Stayntouch product suite to all of their 32 operated or owned hotels to be completed in early 2018, making the Stayntouch PMS the new brand standard for First Hotels.

“We selected Stayntouch after reviewing about 40 other property management systems. Why? Well, we prefer technologies that are simple in nature. They must fulfill all our requirements, but also be easy to learn and easy to implement. Like many hotel companies, we experience high turnover and thus the system needs the capability to train new employees easily,” said Vibeke Raddum, CEO, First Hotels. “It is also critical that it be future-minded, e.g., mobile check-in/check-out, door lock integration and whatever next is going to come down the road. This is where Stayntouch did a great job.”

“While we look to the future, we also do not want to change how we think and work in order to replace a PMS,” Vibeke Raddum continued. “Don’t get me wrong, we are flexible, but we didn’t want to reinvent the wheel. Stayntouch understood our previous platform and were able to deliver a similar workflow process that wasn’t intrusive.”

Stayntouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

• Stayntouch Cloud PMS: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
• Stayntouch Guest Mobility:  Enables guest pre-engagement and guest services via mobile web.  Guest-enabled mobile check-in & out via smartphone or desktop.  Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
• Zest Station™ – Lets guests skip the line and get on with their stay via self check-in, key retrieval and check-out processes. Minimal investment, low maintenance system that promotes upselling and frees staff for other activities.

“We are delighted to be working with the team at First Hotels,” said Jos Schaap, CEO-Founder of Stayntouch, “They are a model of both efficiency and innovation in the application of hotel technology. We are looking forward to helping them bring operations mobility to their staff and guests.”

About Stayntouch

Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.

Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).

Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.

Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.

About First Hotels

First Hotels is a leading collection of hotels with more than 90 unique hotels centrally located in Sweden, Norway, Denmark, Iceland and Spain. You can enjoy the ultimate urban experience at our first class hotels: First Hotel Reisen in Stockholm, First Hotel Mayfair in Copenhagen, First Hotel G in Gothenburg, First Hotel Grims Grenka in Oslo as well as our Spanish hotels. First Hotels is proud to offer unique, personal service and modern comfort.

First Hotels was established in 1993 and initially comprised six hotels located in Sweden. The company has since expanded through acquisition and the construction of new hotels. First Hotels is committed to providing quality experiences and individual choices. All our hotels offer a unique atmosphere and singular sense of style.

Web: www.firsthotels.com