Jeff Down takes the helm as Head of Sales to drive Stayntouch’s growth and expansion across Europe and the Middle East
Stayntouch, a global leader in cloud hotel property management systems and guest-centric technologies, is proud to announce the appointment of Jeff Down as the new Head of Sales for EMEA.
Mr. Down joins Stayntouch with an extensive track record of over 25 years in sales strategy and leadership within the hospitality technology landscape. His experience includes senior sales roles at IRECKONU, Cendyn, Nor1, and TIG Global. Mr Down’s most recent engagement was as the Vice President of Strategic Accounts at Crave Interactive, where he led the delivery of fully integrated in-room tablet solutions to hotel groups and management companies in the EMEA market.
In his capacity as the Head of Sales EMEA, Mr. Down will lead Stayntouch’s dynamic growth across the European and Middle Eastern sectors. His focus will be on strategically expanding the sales organization, executing a comprehensive regional sales operation, and building robust vendor partnerships throughout Europe and the Middle East.
“I am excited to become an integral part of Stayntouch and its commitment to innovation,” said Mr. Down. “I look forward to broadening our footprint across EMEA and delivering a technology suite that is easy to master, powerful in functionality, and designed to enhance efficiency across all facets of hotel operations. This is especially beneficial for both independent hotels and hotel groups.”
Jacob Messina, CEO of Stayntouch, commented, “I am thrilled to extend a warm welcome to Jeff Down as the newest member of the Stayntouch leadership. He has extensive experience growing a customer base, building partnerships, and generating growth for some of the leading hotel technology companies in the world, making him an ideal candidate for our own expansion across Europe and the Middle East.”
Mr. Down will be meeting with independent hoteliers and hotel groups during this year’s Annual Hotel Conference in the UK. Stayntouch is sponsoring the event and showcasing their comprehensive Stayntouch 2.0 technology suite at Stand TH1.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
