Stayntouch and Merchant Link partner to deliver leading-edge secure solutions
Bethesda, MD – July 9, 2014. Stayntouch Inc., provider of the PMS Mobile Overlay Platform, has partnered with payments industry leader Merchant Link, to provide its customers with the highest level of payment security,including tokenization and point-to-point encryption on mobile devices andtablets running the Stayntouch Rover Front Office solution.
Hotels utilizing the Stayntouch Rover Front Office have the ability to extend a hotel’s existing property management system onto a mobile device/tablet with a touch-optimized user interface. The solution includes the ability to create/encode guest room key cards. With increased attention on credit card data security, Stayntouch delivers peace of mind through integrated solutions that include Point-to-Point encryption (P2PE) and Tokenization.
The Stayntouch platform also enables hotel guests to check-in and out from their smartphone or any device, including the ability to securely provide credit card information using Merchant Link’s E-commerce DirectAPI solution.
In addition to the Rover FrontOffice solution, Stayntouch platform offers:
- Stayntouch Guest Mobility: Mobile Web experience that enables branded guest pre-engagement. Guest mobile check-in and out, room and amenity preferences, up-sell opportunities, and staff-less key fulfillment.
- Stayntouch Guest Mobility™: Guest Smartphone App, white labeled, PMS integrated, allowing for guest remote check-in and out, folio review, location aware/beacon, social media, promotions engine, reviews, and services ordering
- Stayntouch – Rover Housekeeping™:Usingany mobile device (iTouch, tablet, etc.), housekeeping can access rooms-to-clean lists, room status, guest information and has the ability to update room status after servicing. Rover Housekeeping offers a touch-optimized user interface.
“While Mobility is a new and powerful tool for hotels, credit card security is not. We knew from the beginning that Stayntouch needed to offer our customers the best credit card security technology available,” said Jos Schaap CEO/Founder of Stayntouch. “Merchant Link’s track record of payments innovation and reputation as solid partner made the choice for Stayntouch an easy one,”.
“Hotel customers are more and more interested in the power that Mobility can bring to their operation. Being on the forefront of this trend is exciting and strategic for Merchant Link,” said Laura Meck, Executive Vice President of Merchant Link. “Merchant Link is proud to partner with industry innovators like Stayntouch.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Merchant Link
Merchant Link is a leading provider of cloud-based payment gateway and data security solutions, removing the risk and hassle of payments for more than 300,000 hotel, restaurant and retail locations. Founded in 1993 and headquartered in Silver Spring, MD, we currently enable more than 4 billion transactions annually for some of the world’s best-known merchants, providing connectivity to the major U.S. payment card processors. Our mission is to develop secure payment solutions that are flexible, customized and evolving to meet merchants’ changing needs and allow them to focus on their core business without worrying about managing cardholder data. TransactionVault®, our tokenization solution, and TransactionShield®, our point-to-point encryption solution, mitigate the risk of a data compromise while lowering the cost and effort of PCI compliance. For more information, please visit www.merchantlink.com.
