Stayntouch and IDeaS Enhance Cloud Connection, Helping Hotels Master Revenue Management

StayNTouch, a leader in innovation for cloud hotel property management software and contactless check-in/check-out solutions, has recently enhanced its connection with IDeaS, the leading provider of revenue management software (RMS) and advisory services. StayNTouch Cloud PMS and IDeaS G3 RMS now share direct, two-way access and connectivity, giving hotels and clients of both StayNTouch and IDeaS the flexibility to harness deep data insights to optimize profitability and revenue strategy. 

Pacifica Hotels, a chain that operates 30 high-end boutique properties in premier coastal destinations in the United States, has leveraged both StayNTouch Cloud PMS and IDeaS G3 RMS. Brandon Burtis, the Corporate Director of Revenue at Pacifica Hotels, spoke on the benefits of utilizing both solutions: “Although each platform adds immense value independently, combining StayNTouch Cloud PMS with IDeaS G3 RMS allows us to create efficiency and synergy to generate deep insights into our customer base, leading to enhanced revenue strategies and ultimately increased profitability.”

Hotels that leverage both StayNTouch and IDeaS G3 RMS can now: 

  • Better optimize Revenue and Bookings 一 IDeaS G3 RMS utilizes deep machine learning and advanced SAS analytics to deliver science-based pricing and inventory decisions to optimize hotel revenue and inventory. By utilizing interactive and automated pricing, IDeaS G3 RMS sends pricing, stay restrictions and overbooking decisions to StayNTouch Cloud PMS. The enhanced connection allows revenue managers to maximize RevPAR by booking the ideal guest at the ideal rate and time.
  • Deploy Advanced Forecasting and AnalyticsIDeaS G3 RMS also uses powerful analytics to accurately forecast business demand. With What-If Analysis, IDeaS can simulate the impact of pricing, demand, and overbooking decisions before implementing actual changes.
  • Increase Efficiency and Enhance the Guest Experience 一StayNTouch Cloud PMS lets hoteliers manage their property on any device, at any location, on-property or off. Its intuitive design and use of drag-and-drop features, within the revenue module and across the platform universally, increase usability and reduce the need for staff training, while robust automation allows hotels to enhance staff productivity and capitalize on the total guest revenue potential.
  • Turn their PMS into a Revenue Center StayNTouch Cloud PMS’ native revenue management module packs the perfect combination of power and ease-of-use, with intuitive functionality as well as price, overbooking and stay restriction controls. Additionally, StayNTouch’s Mobile & Kiosk Check-in provide guests with contactless self-check-in options; giving hotels the ability to generate ancillary revenue with automated offers for amenities, room upgrades, loyalty benefits, and monetized early check-in and late check-out
  • Deliver a More Seamless IntegrationThe two-way integration connecting both platforms gives hoteliers the flexibility of real-time updates, so they can develop a dynamic, 360-degree view of their revenue strategy. 

“Our robust Revenue Management capabilities in StayNTouch Cloud PMS were designed to be easy to use and allow hotels to manage their rates and inventory on the go, on any device,” says Nicki Dehler, Vice President of Product at StayNTouch, “Now that we offer an enhanced two-way connection with IDeaS G3 RMS, we can provide our joint clients with advanced forecasting to optimize their revenue in real time.” 

 “StayNTouch continues to be a driving force in the advancement of cloud-based property management solutions,” says Joseph Martino, Chief Business Development Officer at IDeaS, “IDeaS is committed to delivering the best data-driven, science-based revenue technology possible to support our shared vision of a unified technology ecosystem to help hotels drive greater profitability and productivity.”


StayNTouch provides a true Cloud Property Management System with an intuitive UI to help hotels increase productivity, drive revenues, reduce costs, and enhance the guest experience. Fast, easy, and reliable, StayNTouch Cloud PMS offers robust features, unlimited interfaces, and integrated contactless check-in solutions to help hotel’s future-proof their business and operations. 

Developed with mobility at the core, our Cloud PMS and contactless check-in solutions enable hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on desktops, tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every guest touchpoint.


IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. With over 30 years of expertise, IDeaS delivers revenue science to more than 14,000 clients in 140 countries. Combining industry knowledge with innovative, data-analytics technology, IDeaS creates sophisticated yet simple ways to empower revenue leaders with precise, automated decisions they can trust. Results delivered. Revenue transformed. Discover greater profitability at

About Pacifica Hotels 

Pacifica Hotels is the largest owner and operator of boutique hotels on the Pacific coast. Pacifica Hotels’ 40 independent and brand properties in key California cities from San Diego to San Francisco, as well as Hawaii, feature outstanding locations, AAA 3 and 4-diamond ratings, upgraded amenities and high standards of guest service. For complete hotel descriptions and reservations, visit


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