Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced an expansion to its existing partnership with EOS Hospitality, a fully integrated hospitality investment firm focusing on upscale urban markets and resort destinations. Stayntouch will now deliver its full cloud PMS solution to Red Jacket Resorts, a group of six family-friendly luxury resorts based in New England.
Red Jacket features six properties in Cape Cod and North Conway, boasting over 650+ rooms, suites, and vacation homes, as well as a 40,000 square-foot indoor waterpark. With deep connections to both the beaches of Cape Cod and the White Mountains of New Hampshire, Red Jacket aims to deliver exceptional service and memorable experiences for the entire family. EOS Hospitality chose Stayntouch for Red Jacket Resorts because of its ease-of-use, speed of deployment, and seamless multi-property functionality.
Gaurav B Sharma, Executive Vice President for Revenue & Distribution at EOS Investors said, “We have an efficacious partnership with Stayntouch, and they were our natural choice for Red Jacket Resorts. We needed a cloud-based multi-property PMS that’s reliable, easy to operate, has the ability to support mobile check-ins, and can reduce legacy maintenance costs. We also needed a provider that has the bandwidth to implement its platform within 30 days, and with minimal disruption to our business or guest experience. Stayntouch was that provider.”
Mr. Sharma elaborated further, “We believe this partnership will also help accelerate ancillary revenue for our resorts by engaging guests early for upsells and exclusive add-on options.”
Michael Helfin, Chief Revenue Officer at Stayntouch, replied, “We are honored that EOS has chosen to expand their partnership with Stayntouch to include Red Jacket Resorts. We believe that technology’s primary purpose should be to unburden hospitality for hotel operators, staff and guests. We’re proud that our easy-to-use, easy-to-deploy, and easy-to-scale PMS is helping Red Jacket provide exceptional service to their guests.”
About EOS Investors
EOS is a fully integrated investment firm dedicated to identifying and creating value within the hospitality sector. EOS utilizes a highly selective investment approach focused on high-quality, differentiated assets with attractive risk-adjusted returns. Headquartered in New York City, EOS seeks investment opportunities across the United States, with an emphasis on major urban markets and resort destinations. To learn more about EOS, please contact info@eosinvestors.com.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
