Manchebo Beach chose Stayntouch PMS to empower staff to seamlessly deliver high-touch service
Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technologies, has partnered with Manchebo Beach Resort, an intimate luxury boutique resort located in the heart of Aruba, to deliver their intuitive and guest-centric mobile PMS.
Located on Aruba’s pristine and secluded Eagle Island, Manchebo Beach Resort & Spa has served as the gold standard for Caribbean hospitality for over five decades. Unlike some of the more mainstream Aruba resorts, Manchebo Beach focuses on delivering warm and personalized service in a more intimate and breathtaking setting. Manchebo was named a Green Globe Platinum Certified Resort, for providing a range of environmentally-friendly programs that help preserve Aruba’s precious natural resources. Manchebo Beach chose Stayntouch PMS for its mobile flexibility, intuitive and easy-to-use interface, and ability to facilitate a seamless on-property guest experience.
Carla van Loenen, Sales & Marketing Manager at Manchebo Beach Resort said, “We wanted a PMS that could empower our staff to provide the warm and personalized service that Manchebo is known for, and is reflective of the rich cultural heritage of Aruba itself. We were very impressed with how easily our associates could learn and operate the Stayntouch platform, and how it allowed them to get away from the front desk or back office and interact with our guests anywhere on property.”
Priya Rajamani, Vice President of Implementation and Support at Stayntouch replied, “Manchebo Beach Resort is a perfect example of how hotels can leverage high-tech mobile platforms to deliver personalized, high-touch hospitality. Our flexible, guest-centric PMS allows Manchebo’s staff to organically interact with guests wherever they are while simultaneously experiencing the best that Aruba has to offer. We are delighted to be able to help Manchebo Beach deliver the warm and authentic hospitality that they are known for.”
About Manchebo Beach Resort & Spa
Set on tranquil Eagle Beach and recently named one of the “Top Ten Beaches In The World” by TripAdvisor, Manchebo Beach Resort & Spa in Aruba occupies perhaps the most enviable oceanfront hotel location in Aruba. This boutique retreat is an oasis of island splendor and personalized service. Palm trees, tropical gardens and thatched roof palapas dot the landscape, easing guests into day after breezy day of yoga and Pilates classes, spa services, fine and casual dining, sunbathing on the beach and lounging by the pool, beachcombing and blissful relaxation.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
