Through the integration, hoteliers and technology solutions providers can now access and share data with Stayntouch as well as more than 100 other solutions providers by writing to a single Hapi API.
The Hapi-Stayntouch integration is the next step toward a modernized hotel technology platform that unlocks data from siloed systems and creates a single source of truth for hotel companies to access and action their data in real time.
Stayntouch’s cloud PMS solution provides a flexible platform to deliver a digital welcome experience for guests, as well as an intuitive and mobile user interface to streamline operations and allow staff to engage guests anywhere on property. Meanwhile, Hapi is exposing event streams and transactional APIs at scale, helping hotel companies innovate faster by removing integration, development and deployment challenges. The secure integration between the two companies will allow hoteliers to access critical data in a short amount of time with little to no development work on their end.
“Stayntouch is leading the way when it comes to open architecture and scalable integrations, and we’re excited to help broaden the number of hotel companies and technology solutions they can connect to,” said Luis Segredo, CEO of Hapi. “Hapi is quickly becoming the de facto API standard for connectivity and we’re proud to be helping hoteliers at both property and corporate levels access and action their data.”
“Hapi and Stayntouch are 100% aligned on their goals to create a more modern and connected hospitality technology platform,” said Reid Webster, Stayntouch’s VP of Partnerships & Strategic Growth. “Through this partnership, more hotels will have access to the critical data they need to make smarter business decisions to drive revenue and improve the guest experience.”
About Hapi
Hapi is a disruptive Cloud Data Hub that exposes event streams and transactional APIs from hotel systems at scale, designed to solve the hospitality industry’s data management challenges while addressing high integration costs. Developed by hotel technology innovators, the secure, scalable, cloud-based data streaming platform is based on an open model, to which multiple layers of encryption, authentication and governance are added. Hapi now serves 5,000 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and Four Seasons Hotels & Resorts. In 2021, the company achieved Hotel Tech Report’s Global Customer Support Certification, a stamp of approval on its dedication to customer success. Visit Hapi at www.hapicloud.io
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
