DTP, a Las Vegas real estate firm, has selected Stayntouch Cloud PMS and Contactless Check-in solutions, for its Downtowner and Oasis at Gold Spike boutique hotel properties.
DTP has invested over $350 million to revitalize downtown Las Vegas into a vibrant, connected, and sustainable urban core by supporting small business, community-led initiatives, arts, and culture. DTP chose Stayntouch Cloud PMS & Contactless Check-in solutions to facilitate a seamless and more connected guest experience.
Patrik Balint, Regional Manager of Revenue Management at DTP explains,” Guests want options, and they want service and communication on their terms. While our previous PMS could handle “transactions,” it wasn’t meeting the needs of our more technologically savvy guests and wasn’t pushing our service culture to a higher level. Stayntouch allows our Front Desk team to focus on the guest, and not be distracted by the administrative process of checking someone in.”
Michael Heflin, Chief Revenue Officer of Stayntouch says, “Stayntouch shares DTP’s commitment to guest-centric hospitality. With an intuitive UI and robust features, our cloud PMS coupled with self-service check-in, enables hoteliers to focus on serving their guests, rather than being constrained by their PMS.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About DTP Companies
Formerly conceptualized as “Downtown Project” in 2012, DTP Companies is the expanded product ‘beyond the project’ of an all-encompassing $350 million revitalization effort funded by the late Tony Hsieh, former CEO of Zappos, focused on Downtown Las Vegas (DTLV)— inspiring people to live, work, and play through cultivating environments that encourage creativity, discovery, and WOW experiences.
DTP is dedicated to helping revitalize part of downtown Las Vegas through investment in small businesses; tech startups; real estate and development; and arts, culture, and education. Now in its eighth year, DTP Companies serves as either an owner or investor to more than 300 businesses and legal entities by providing funding and support. Its efforts have created an estimated $209.2 million in recurring economic output by employing more than 1,570 people since 2012. DTP Companies represents the connectedness of downtown Las Vegas beyond streets and city blocks and strives to incorporate a one-of-a-kind diversity of people & businesses in its portfolio. DTP Companies also drive upward mobility and entrepreneurial energy through the pursuit of social collisions, co-learning, and connectedness in a long-term, sustainable way. For a list of its hospitality lodgings, retail centers, restaurants, residential units, small businesses and other properties, visit https://dtplv.com.
