Hotel Technology
Centering Your Hotel Technology Core On An Open API PMS
May 22, 2017
Look behind the IT curtain at most big brand hotels and you will see a technology stack that is often proprietary or
Category: Hotel Technology
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Hotel Guest Experience
The Fundamentals of Guest Engagement In Hotel Management
May 1, 2017
Engagement is when you successfully “engage” someone. That word has many different meaning, but when it comes to Guest Engagement, we are
Hotel Guest Experience
How Mobile is Shaking Up Customer Engagement In the Hospitality Industry
April 17, 2017
Customer Engagement is really about increasing the frequency and quality of interactions with the customers in the hospitality industry with the endgame
Hospitality Trends
How the Right Guest Engagement Technology Can Improve Hotel Management
April 13, 2017
“Guest Engagement” is one of those buzzwords that you hear thrown around alot these days in hotel management circles. It doesn’t seem
Hospitality Trends
How Technology Changed The Hospitality Industry & Hotel-Guest Relations
April 6, 2017
There is no industry more reliant on customer satisfaction than the hospitality industry. For almost all hotels, the process of interacting with
Hotel Technology
How the Evolution of Communication is Impacting Customer Service
April 4, 2017
People have been communicating with each other long-distance since the beginning of time, from smoke signals, to carrier pigeons. However, the way
Hotel Technology
The Single, Most Important Benefit of a SaaS Hotel PMS
March 30, 2017
The answer? Satisfied guests. After all, that is what the hospitality business is all about. A property management system (PMS) has become
Hospitality Trends
Mobile is the Today and Tomorrow, Is your Hotel Ready?
March 27, 2017
The world is moving toward a mobile-first paradigm. Although in existence since the 1990s, the mobile device market took off after Apple
