Category: Hotel Guest Experience
Discover insights, trends, and best practices to elevate your hotel operations, drive revenue and profit, and amplify your guest experience.
Technology has and is evolving, as are consumer expectations. We’ve have become more demanding and expect a more immediate and personalized service
Customer Service is important for every company, of course. Bad customer service erodes your ability to get referrals and eventually your reputation
Yes, we are in hospitality because we love the people business, but the fact is that it is still a business. And
Guest Engagement is certainly the buzzword these days. You hear it applied in all consumer-facing industries including retail and restaurants. Most start-ups
It is often thought that to engage your guests, you simply must speak with them. While it is true that engaging the
When hotel managements decides to build a hotel these days, they don’t simply just build something generic. They very carefully examine the
In the 1980s there was a big focus on customer satisfaction. The thinking at the time was that a satisfied customer would
Engagement is when you successfully “engage” someone. That word has many different meaning, but when it comes to Guest Engagement, we are
See how StayNtouch’s Cloud PMS, Guest Mobility, and Guest Kiosk solutions deliver better results for hotels through better front & back of house communication, increased mobile touch-points, more revenue and operational efficiency, and unlimited interfaces.
Your demo will include how to:
Manage and Set Tasks Across Your Departments
Ensure Guest Satisfaction & Safety With Contactless Check-in Options
Automate Easy Upsells & Monetized Early/Late Checkouts
Set & Manage Rates/Availability
Integrate With Tools and Platforms Essential
to Your Hotel
And More!
