Hotel group brings PMS mobility to its portfolio with Stayntouch’s
cloud-based PMS solutions
Stayntouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it’s partnership with Filament Hospitality where it plans to deploy its Stayntouch Cloud PMS and Stayntouch Guest Mobility products across its entire portfolio of hotels.
“What attracted us to Stayntouch, besides the fact that it is cloud-based, were the mobile features and the pre-stay upsell and guest enhancement programs,” said Ingrid Summerfeld, Partner and President at Filament Hospitality. “Ultimately, Stayntouch provides the flexibility we have been looking for. In the service industry we always talk about personalized service, but then we have this front desk that is a literal barrier to personal service. I think that having the PMS on tablets help make the guest/staff interaction less of a business transaction and more concierge-like.”
“We also were very impressed by their openness to work with integrations with our other software partners and commitment to innovation, in general,” she continued. “We are excited to be a partner with them.”
Stayntouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
- Stayntouch Cloud PMS: Next generation Hotel PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
- Stayntouch Guest Mobility: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in & out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in &/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.
“We are delighted to be working with the team at Filament Hospitality,” said Jos Schaap, CEO-Founder of Stayntouch, “Ingrid and her team have a long record of bringing value to independent hotels through flexibility and innovation. We are proud to have been selected to help them continue their leadership in this endeavor.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Filament Hospitality
Filament Hospitality is the management company for the project. Filament Hospitality specializes in operating independent lifestyle properties, alternative experiential destinations, and educational retreat centers. Through a unique combination of innovation, creativity, and deep industry experience, Filament creates memorable experiences for the modern traveler. www.filamenthospitality.com.
