The partnership equips Dream Hotels & Resorts with a cloud PMS designed to simplify operations, support staff and scale across its growing portfolio.

Stayntouch, a global leader in cloud hotel property management systems (PMS), today announced a new partnership with Dream Hotels & Resorts, a leading hospitality group in South Africa known for its diverse portfolio of hotels and resorts. Stayntouch PMS and its multi-property platform are now powering Dream’s 25-property, 850+ room portfolio.

Dream Hotels & Resorts operates a wide range of properties that cater to both leisure and business travelers across South Africa. To support continued growth and ensure consistent service delivery across all locations, the group sought a modern, cloud-based PMS that would streamline operations, accommodate staff with varying levels of technical experience and integrate seamlessly with its preferred technology partners.

With Stayntouch as their official PMS partner, Dream Hotels & Resorts benefits from:

• An intuitive cloud PMS powered by automation: Simplifies daily operations, reduces manual work, and gives staff more time to focus on guest services.
• Streamlined onboarding and training: Staff at any technical level can master the platform in just 2 hours using Stayntouch Academy’s guided, self-paced programs, enabling faster adoption across all properties.
• Multi-property management: Centralized visibility and control, helping drive performance across their entire portfolio.
• Flexible, open integrations: Seamless connectivity with preferred partners and supports a growing technology stack. 

Chris Snyman, Chief Development Officer at Dream Hotels & Resorts, said: “This partnership marks an important step in our ongoing digital transformation. As we continue to scale our portfolio, implementing a modern, cloud-based PMS is a key enabler of operational consistency and performance. Stayntouch’s intuitive platform enables our teams to get up to speed quickly, reduce manual processes, and operate more efficiently, while delivering on the evolving expectations of today’s traveller.”

Jeff Down, Head of Sales EMEA for Stayntouch, said: “We’re thrilled to partner with Dream Hotels & Resorts as they elevate performance across their 25-property portfolio,” said Jeff Down, Head of Sales EMEA for Stayntouch. “Our cloud PMS makes it easy for their team to work efficiently, deliver consistent guest experiences, and scale operations smoothly. We’re excited to support them as they continue to grow across South Africa.”

About Stayntouch

Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.

Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).

Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.

Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.

About Dream Hotels & Resorts

Founded in 1988, Dream Hotels & Resorts is a South African-based hospitality management company with a diversified portfolio of properties across Southern Africa and select international destinations. The group’s portfolio spans camping and self-catering resorts, full-service hotels, and luxury safari lodges, catering to a wide range of travel segments, as well as offering exclusive membership and ownership opportunities.

 With a heritage rooted in making local travel more accessible, Dream Hotels & Resorts has played a longstanding role in connecting travellers to diverse destinations and communities. Today, the business continues to evolve its offering to deliver meaningful, high-quality guest experiences that reflect changing consumer needs, while maintaining a strong focus on value, authenticity, and operational excellence.

 Guided by a clearly defined purpose, the group is committed to responsible tourism, balancing commercial growth with environmental stewardship and positive socio-economic impact. Through its portfolio, Dream Hotels & Resorts aims to create travel experiences that enable guests to reconnect while contributing to the sustainability and vitality of the communities and environments in which it operates.