Technology provides mobile check-in for streamlined arrivals and departures
Bethesda, MD – January 06, 2016 – Stayntouch Inc. is pleased to announce a strategic partnership with MGM Resorts International (NYSE:MGM), one of the world’s leading global hospitality companies, to provide an intuitive check-in and check-out process across all of its Las Vegas hotels, leading to increased guest satisfaction, ancillary revenues and a boost in hotel operational efficiency.
Last year, MGM Resorts piloted the Stayntouch platform, a cloud-based mobility platform that offers guests a variety of check-in and check-out options via their smartphone, at ARIA Resort & Casino in Las Vegas. The Stayntouch platform performed impressively.
Since rolling out the system at ARIA in April 2015, guests have enjoyed the convenience of mobile check-in with a faster, more seamless process. The success of the program at ARIA led MGM Resorts International to select Stayntouch for its entire Las Vegas hotel portfolio.
“We are delighted to announce our new partnership with MGM Resorts,” said Jos Schaap, CEO and Founder at Stayntouch. “Because of their tireless commitment to improving guest experience through innovation, MGM Resorts continues to be the hospitality leader that others try to emulate. Stayntouch is proud to be part of that innovative mission.”
Sy Esfahani, Chief Information Officer for MGM Resorts International, said, “We continue to evaluate every aspect of the guest experience and how various technologies can enhance the guest visit at our resorts.. The Stayntouch technology enhances our guest experience and streamlines our check-in and check-out process.”
The Stayntouch platform went live at Vdara Hotel & Spa (1,495 suites) in December 2015. Schaap estimates that the entire portfolio will be on line by the end of second quarter 2016.
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About MGM Resorts International
MGM Resorts International (NYSE: MGM) is one of the world’s leading global hospitality companies, operating a portfolio of destination resort brands including Bellagio, MGM Grand, Mandalay Bay and The Mirage. The Company is in the process of developing MGM National Harbor in Maryland and MGM Springfield in Massachusetts. The Company also owns 51 percent of MGM China Holdings Limited, which owns the MGM Macau resort and casino and is developing a gaming resort in Cotai, and 50 percent of CityCenter in Las Vegas, which features ARIA Resort & Casino. For more information about MGM Resorts International, visit the Company’s website at mgmresorts.com.
For more information, contact:
Karen O’Neill, Vice President of Sales & Marketing
Stayntouch Inc.
Tel: +1 301 476 4222
Email: karen@stayntouch.com
