Stayntouch, a leading cloud-based mobile PMS provider, announced today that it now serves over 100,000 hotel rooms and over 500 hotels across North America, Europe and Asia Pacific. Since its founding in 2012, Stayntouch has been an innovator in mobile and contactless technologies, providing a game-changing cloud-based mobile PMS that can operate on a tablet, as well as both mobile and kiosk-based contactless guest check-in/out solutions.
“In partnering with a new PMS vendor, our aim was to choose a partner who would understand our needs and address those needs; with Stayntouch, that is exactly what we have gotten,” said Christian Krohn, System Platform Manager at First Hotels. “Rover PMS is a great product with a very user-friendly interface allowing us to cut training needed for new employees by approximately 75%. We appreciate the innovation and drive the Stayntouch team has shown to always improve on the system and we look forward to continuing the relationship for years to come!”
Stayntouch combines localized product and industry expertise with a global support infrastructure to serve the diverse needs of its client base. Stayntouch clients range from single-property landmark hotels like the 500+ room TWA Hotel, to forward-thinking chains like the Oslo-based First Hotels, to the world’s most renowned resorts like MGM International.
“The level of commitment to our customers is the single most significant driver behind our growth,” said Nicole Dehler, VP of Product at Stayntouch. “It’s direct feedback from our customers that has allowed us to develop our PMS into a fully featured, robust, and mobile-first solution helping to power their operations and provide a strong foundation for their technology strategy.”
This milestone comes at a time when hotels around the world are looking to mobile technology to provide a hygienic and contactless guest experience.
“We understood the world was moving to mobile, but none of us could have foreseen the speed this was going to happen as a must-have,” said Peter Picataggio, General Manager of Farmer’s Daughter Hotel. “We decided to bet entirely on the mobile experience years back and Stayntouch built that experience for the modern traveler so the choice was clear for us.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
