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NCR

  • Point of Sale

Product Description

NCR Aloha POS Everything you need to run your restaurant in one powerful POS platform. Purpose-built for full-service, quick service, and everything in between.

Why This Product?

  • Never lose a transaction
  • Secure payments of all types, including contactless
  • Durable hardware
  • Over 200 third-party integrations
  • Mobile POS capabilities
  • Robust, end-to-end restaurant management platform 
  • Personalized customer phone and onsite support services
  • #1 rated by restaurant staff
  • Backed by 35,000 employees
  • Global-ready
  • Over 135 years of experience helping businesses
  • Expert NCR and multivendor technology support enabled by 20,000 service professionals worldwide

Who Uses This?

All restaurant and outlet segments from full-service to quick service.

Key Features

Use a mix of both fixed and mobile POS stations, depending on your business operations.  From enforcing your business rules automatically to ensuring accurate sales tax calculations, we’ve got you covered.

  • Designed for all restaurant concepts – table service, quick service, fast casual and bars
  • Supports complex combo, pizza and wing functionality
  • Supports suggestive sales prompting, conversational ordering, items configured with forced modifiers, nested modifiers, tip share and creation of multiple revenue centers
  • Mobile version of the software available on iOS and Android devices

Contactless dine-in

  • Print QR code that can be affixed to a table, your door or in parking spaces for curbside
  • Guests easily and securely scan the QR code with their own smartphone to open a check, place an order and pay – all without touching anything
  • Tipping is easy with suggested gratuity percentages or the option to add a custom tip available for the guest to choose
  • After payment, a receipt is emailed to the guest and gives you the ability to collect their contact information

Online ordering

  • Access a web portal that shows you detailed views of consumer orders and makes it simple to customize and preview images and font options
  • Create and own your own branded channels to directly connect with your guests
  • Leverage for a single site or multiple locations

Takeout and curbside pickup

  • Manage digital orders through one system – on-the-fly quote time management, integration to Kitchen and capacity management
  • Associate loyalty and payment information with checks to enable customers to earn rewards
  • Enable guests to schedule and hold future orders to automatically move to production – protects future orders from getting lost with automated kitchen scheduling
  • Includes recognition capabilities like caller ID lookup and association of multiple phone numbers/addresses with each customer
  • Direct integration with third party delivery marketplaces

Gift cards and basic loyalty

  • Create basic loyalty programs and easily manage distribution and redemption of physical and digital gift cards
  • Apply real-time promotions on the POS automatically when a reward is earned
  • Configure stored value physical and virtual cards from one location for all stores or at the store level
  • Create basic loyalty program (i.e. points or punches)
  • Track reward milestones like enrollment and birthdays
  • View reporting that tracks enrollment, program details, and ROI

Secure payments & payment devices

  • Accept cash, credit, debit, EMV, EBT, gift cards, RFID and mobile wallet payments
  • Use point-to-point encryption (P2PE) and tokenization to enable secure routing of payment data
  • Centrally manage and track payment devices, PIN pads and more
  • Easily add contactless payments via QR codes to your operations

Advanced reporting

  • Includes 380 standard reports and an export builder that enables customization
  • Schedule reports and alerts emailed on a periodic basis
  • Integrates with many accounting packages – QuickBooks, Great Plains, Lawson, MAS 90/200, Solomon, ACCPAC and others
  • Integrates to payroll packages including Automatic Data Processing (ADP), Millennium and others

Data & Analytics

  • Up-to-the-second real-time synch of transaction data between the POS and the mobile management app on your phone
  • Breakdown of net sales by hours, day part, revenue center, category and order mode
  • Scorecard ranking of each employee’s sales, tip averages and other analytics
  • Ability to drill into check level detail on your phone
  • Compare number of guests in your restaurant to the number of staff clocked in for better coverage
  • Compare and contrast sales and labor KPIs across multiple stores with time over time comparisons

Cloud-based Systems Management

  • Update your database on demand in real-time to make immediate menu and item changes
  • Easy and secure one-click access to site systems, configurations and status of resources
  • Enterprise-wide insight and management of all POS, kiosk and back office devices

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