With the advent of motion pictures, science fiction writers’ have often provided prescient glimpses of future technologies. These inventions and happenings that were once dreamt
Self-service technology is having a transformative effect on the world around us, particularly on consumer behaviour and the way we interact with businesses. More than
Customer engagement and satisfaction is one area that is continually linked with a shift towards automation, especially as AI and self-serve platforms become more developed
Self-serve hotel kiosks have exploded in recent years, offering a variety of benefits for hotel management and guests alike. These kiosks can check guests in
Technology-based self-service is everywhere these days enabling users to accomplish a wide range of tasks – from banking, to ordering pizza, checking luggage at the
Over the last few years, we’ve witnessed a widespread consumer shift towards self-service automation. With so many options to access services independently such as online
