Salesforce powered by Absolute Labs delivers a cloud based customer relationship management (CRM) solution designed to help hotels, resorts, and multi property portfolios engage guests, streamline operations, and drive revenue. Built on the Salesforce platform and enhanced by Absolute Labs, the system centralizes guest profiles, preferences, and interaction history, providing a single source of truth for all departments.
Hospitality teams use Salesforce powered by Absolute Labs to manage marketing campaigns, track guest communications, and personalize offers across email, SMS, and mobile channels. The platform enables automated workflows, real time reporting, and actionable insights that support sales, revenue, and loyalty initiatives. By consolidating data from reservations, POS, loyalty programs, and service interactions, operators gain visibility into guest behavior, segment audiences effectively, and optimize campaigns for engagement and revenue. Scalable for independent properties and large portfolios, the solution empowers hotels to deliver consistent, personalized experiences while improving operational efficiency, guest satisfaction, and long term loyalty.
