Self service
Change…. Pain for Gain?
Ever since graduating from the UNLV hotel school in 1988, I’ve been involved in hotel management. I made the switch to technology
Blog Articles
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
Self service
6 Benefits Hotel Mobile Check-In Apps Should Provide Guests
It is a growing service offering hotels will need to provide sooner rather than later. When I mean hotel guest app, I
Self service
Connecting with your Guest through Social Media Can Increase Spend
Hotels are working hard to make a connection with their guests. Traditionally this is done in person, but more and more connections
Self service
Present Relevant Upsell During Hotel Check In!
Image… your guest had a great day, her meetings went well, she feels good. She takes a taxi to the hotel where
Self service
Mobile Payments and Hotels?
Mobile payments.“It’s happening now in all kinds of businesses, and it’s something we in the hotel industry need to be aware of,”
Self service
Hotelier…. Social Login Is A Gateway To Engagement!
Wow…! 87% of us… prefer to use Facebook, LinkedIn, Google+ or another form of social login to sign up for new retail,
Self service
Can Hotels Boost Sales with Mobile?
Yesterday, I mused about effective strategies by retailers to eliminate lines and add convenience for the customer. I read a Forbes article
Self service
Questioning the Hotel Queue AKA Questioning the Hotel’s “Island of Technology”
I travel a ton and I’m sure a bunch of you do too. As any seasoned business traveler knows…a trip means LINES.
