No Mobile App …. web or native …Strategy? OTA’s say THANK YOU!
In early January, I blogged about the evolution of guest booking methods…call centers, travel agents, web booking & OTA’s on desktops and
Learn about our latest innovations and partnerships with top global hotels as we transform hospitality technology and assist hotels in reimagining the guest experience.
In early January, I blogged about the evolution of guest booking methods…call centers, travel agents, web booking & OTA’s on desktops and
Concur has been quietly investing in young companies in the past four years, sometimes taking a small share, sometimes larger, rarely with
Recently, I wrote about the Modern Traveler’s Choice. Since then, I’ve seen a few interesting articles about similar trends, one of which
In my experience, being forced to have dozens of interactions with people while I am traveling can be exhausting. Sometimes I’d prefer
It’s been done the same way many decades now…. To check in, the guest still has to find the hotels front desk,
Last night I was revisiting the 10 Hospitality Technology Trends You Need To Know About, a recent white paper sponsored by The Wall Street Journal. I
Earlier in the week, I wrote about how travelers more and more are making travel arrangements and purchase decisions on their mobile
I used to book hotel and airfare via a live travel agent…remember those? Next, the internet via my desktop was the preferred