Product Description

Hotelmatrix is a direct booking engine for independent hotels, groups, and apartment brands that want to grow revenue on their own channels. It connects to Stayntouch over API, so rates and availability are always live and reservations land in the PMS the moment a guest confirms.

Because Hotelmatrix is API-first, the same booking layer runs your website, your apps, and AI assistants through a production MCP server. It is cookieless by design, fully brandable, and built by a team that has been engineering hotel commerce for European hotel groups for over 20 years.

Why Workmatrix?

Most booking engines are a booking form attached to a reservation system. Hotelmatrix puts the booking logic in an API layer that any interface can call. The Stayntouch connection is direct and live, so a rate change in the PMS shows up in the next guest search, and a confirmed reservation lands in the PMS before the guest closes the tab.

That architecture is why Hotelmatrix already sells through AI assistants. Its MCP server lets an agent search availability, price a stay and complete a paid booking in one conversation. As more travellers plan trips this way, hotels on Hotelmatrix are bookable there from day one.

Hotelmatrix comes from a team with more than 20 years building hotel commerce systems in Europe.

Who Uses Workmatrix?

Hotelmatrix is designed for:

– Independent hotels and design-led boutique properties
– Hotel groups running several brands or locations
– Aparthotels and serviced apartment operators
– Lifestyle and long-stay brands with non-standard rate models
– Hotels with in-house digital teams that need a booking layer they can build on

Hotelmatrix works particularly well for properties in Europe that want to grow direct bookings without rebuilding their tech stack, and for groups that need consistent booking infrastructure across brands.

Features/Benefits

• Live Stayntouch Connection: Reads rates, availability and restrictions directly from Stayntouch at search time and writes reservations back instantly, so guests never see stale inventory and teams never reconcile a booking by hand.
• AI Agent Booking: A production MCP server lets AI assistants search, price and complete a paid reservation in one conversation, making the hotel bookable in the channels where guests are starting to plan trips.
• API-First Architecture: The booking layer is separate from the interface, so the same live inventory powers the website, mobile, kiosks and third-party tools without duplicated logic or a separate sync.
• Custom Branding: Hotels control layout, typography, colour and guest-facing copy, so the booking flow reads as part of the website rather than a vendor template.
• Multi-Property and Multi-Brand: Groups run one booking layer across properties and brands, with availability shown across the portfolio and sister properties suggested when a first choice is sold out.
• Multi-Language and Multi-Currency: Guests browse and pay in their own language and currency, which matters for European properties selling across borders.
• Upselling and Merchandising: Room upgrades, packages and add-ons are offered during the booking flow to raise the value of each reservation.
• Open Integrations: Connects to personalization, CRM and rate-shopping tools including The Hotels Network, Triptease and dailypoint.