For the TrustYou (formerly CheckMate) integration, Stayntouch PMS connects with TrustYou’s guest communication and reputation platform to support messaging and feedback workflows. The integration typically exports guest contact and stay event data (such as guest identifiers, mobile phone numbers, arrival/departure events, and other PMS‑driven triggers) so that TrustYou can send SMS and email communications tied to key stay milestones (e.g., pre‑arrival, check‑in, check‑out) and support reputation management features. This guest‑centric data export helps TrustYou personalize automated messages and capture guest feedback across the stay lifecycle.







