Here’s a great post on how to fix the stiffness that exists with many hospitality software vendors (and sometimes to the fault of some of the hotel brands). While process is important, with current available tools, developers find their way around it. They use the tools to innovate and produce new ideas and products faster. Learn about 4 ways to allow developers to “play” and get to some great new products or ideas, while doing it.
Why Service Matters More for SaaS Companies
Customer Service is important for every company, of course. Bad customer service erodes your ability to get referrals and eventually your reputation permeates your industry,