Reservations + Front Desk
Put your staff where guests actually are. Stayntouch gives your team the mobility, automation, and insight to deliver standout service at every touchpoint.
Mobile First Platform to Keep Staff Flexible
Most hotel software keeps staff tethered to a single workstation. Stayntouch flips that model. Our cloud PMS is built for mobility first, so your team can check guests in, resolve issues, and build relationships from anywhere on the property.
Work From Anywhere on Property
Let Automation Handle the Repetitive Work
Give Guests a Check-In That Fits Their Day
Reduce Staff-Assisted Check-In by 54%
Faster Check-Ins, Shorter Lines
When routine tasks run themselves, your staff can actually show up for guests. Stayntouch automates the work that used to eat up shift time, so your team arrives at every interaction ready, present, and unhurried.
- Check-In/Out and Move Room
- Handling of Financial Charges
- Automated bulk check-in, report scheduling & payment collection
- Cashier functions
- Posting Accounts
One Unified View of Every Guest Stay
Hotels using Stayntouch reduce staff-assisted check-in by 54%. A color-coded room diary, drag-and-drop room management, and real-time status updates give your team total operational clarity, without keeping them stuck in one spot.
- Intuitive screens for check-in/out, and room changes
- Dynamic Room Diary display
- Comprehensive guest profiles with customizable notes
- A dynamic UI featuring advanced "select-and-click" and "drag-and-drop" capabilities
- Instant room status updates, and OOO/OOS handling
Smarter Operations, Less Manual Work
Some guests want a warm welcome. Others want to walk straight to their room. Stayntouch handles both. Mobile check-in gives guests complete flexibility, while automated upgrade and amenity offers have driven ROI increases of up to 240% for properties on the platform.
- Mobile Check-In, Automatic and Timed Room Assignment
- Early Check-In, Upsell Rooms & Add-Ons
- Check-Out, Email Folio
- Monetized Late Check-Out
- Seamlessly Integrate With a Digital Payment Gateway, Keyless Entry, and Guest Messaging for a Fully Staff-Free Check-In
Reservations Built to Maximize Revenue
Every reservation is an opportunity. Stayntouch gives your team real-time visibility into occupancy, BAR, and availability so they can make smarter decisions at the moment of booking and throughout the stay.
- Mobile Check-In, Automatic and Timed Room Assignment
- Early Check-In, Upsell Rooms and Add-Ons
- Monetized Late Check-Out
- Automated Bulk Check-In, Report Scheduling, and Payment Collection
- Guest Loyalty
Connect Teams, Eliminate Silos
When front desk, housekeeping, and food and beverage all work from the same platform, requests don't fall through the cracks. Stayntouch keeps every team aligned in real time, so the guest experience stays seamless from arrival to checkout.
- Comprehensive Guest Profiles with Customizable Notes
- Instant Room Status Updates and OOO/OOS Handling
- Handling of Financial Charges
- Posting Accounts
- Automated Bulk Check-In, Report Scheduling, and Payment Collection
