Hospitality Resources & Articles

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Article

Takeaways from the 2018 Guest Experience Assessment Report

The relationship between hospitality and technology is ever-evolving as the demands of the modern guest continue to redefine the industry landscape. With the on-going need for guest personalization and value-driven service, the most successful hotels will be those who allocate more of their budgets for technology that actually aligns with delivering a better guest experience for all types of travelers. This may empower a self-service model for some guests, and high-touch, personalized service for others.

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Why are 55.2% of hotels not satisfied with their current PMS provider?
Article

How PMS Vendors & Hoteliers Can Work Together

When it comes to hotel technology, are hotels and their system providers on the same page? The answer to the question can be found in the 2018 Hospitality Technology Study (available for download here) conducted by the leading hospitality technology brands Fuel Travel, Flip.to, and StayNTouch. Over 358 respondents, responsible for buying or selling hospitality technology were asked to identify common priorities along with potential divides among hoteliers and suppliers.  

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E-Book

[CHECKLIST] How Future-Proof is Your Hotel PMS?

In a service-oriented industry like hospitality, it is critical to keep up with technology advancements. So how, exactly, does one go about future-proofing investments in hotel technology when there’s no certainty what the future holds? Luckily, we’ve compiled a 10-point checklist to help you determine the answers to that question.

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Webinar

3 Ways a Mobile PMS Can Future-Proof Your Property

In this webinar learn how a Mobile PMS allows hoteliers the flexibility to efficiently run services and operations of their hotel remotely, the freedom to move around the hotel servicing guests directly resulting in more face-time and enhancing their overall guest experience, to access data easily using any device at any time, anywhere, allowing staff to respond more quickly and efficiently to serve guests.
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