Anyone who is looking for a new hotel PMS (property management system) should make sure it is ready for “solomo” (social, local and mobile). In order to serve tomorrow’s guest, the right hotel PMS will be able hook into social platforms, to enable virtual guest engagement. Secondly it should have seamless integration with the available guest self service systems. Lastly, to be able to achieve these seamless integrations, they should be 100% cloud based, simple to use, light, and fast with zero on-site components… if not now… than in the very near future!
Hoteliers should be prepared for a mobile-led future
A recent EyeForTravel white paper, Understanding the Travel Consumer’s Path to Purchase, focused on the how, where and why of the decisions people make before