Anyone who is looking for a new hotel PMS (property management system) should make sure it is ready for “solomo” (social, local and mobile). In order to serve tomorrow’s guest, the right hotel PMS will be able hook into social platforms, to enable virtual guest engagement. Secondly it should have seamless integration with the available guest self service systems. Lastly, to be able to achieve these seamless integrations, they should be 100% cloud based, simple to use, light, and fast with zero on-site components… if not now… than in the very near future!
Don’t forget the back office when you develop your New Digital Strategy
May 19, 2016
It’s fair to say that hotels have been slow to adopt new technology, but more recent times have seen hotels investing heavily in guest-facing technologies;
