To say that the information age is over is a bold statement, however, when one looks at all the dramatic changes taking place involving new technologies that will truly change our lives, it is true that this information time has passed and we are now in the Digital and Experiential Age.Read this Article
The research and tools you need to giveyour hotel the competitive edge.
In the hospitality industry, the only thing that’s constant is change. It’s clear you can’t talk about the hospitality industry these days without talking about disruption. As a hotelier, you need to constantly keep your pulse on emerging trends to avoid disappointing guests and falling behind competitors. The priority no longer lies in only increasing the number of guests you attract, but rather improving their experience to keep them coming back—whether it be online, on-property or across different touch points.Read this Article
As guest expectations continue to change and the technology that surrounds our industry keeps evolving, decisions related to transitioning to new platforms and solutions can seem daunting. Fundamentally, hoteliers need to look for systems that provide technological flexibility by using Open APIs, and ultimately, select innovative systems that deliver on their promises.Download this E-Book
Application Programming Interfaces (APIs) have been gaining relevance among hoteliers to transform their business and develop their digital capabilities for some time, but have they truly been harnessed to their full potential? As the ‘digital glue’ that links applications together, APIs foster collaboration with both internal and external partners and resources, and ultimately optimize operations and guest experiences.Read this Article
In this webinar, learn how to exceed guest expectations, and be there and be useful across all travel moments to better drive repeat business and customer loyalty. Hospitality industry experts from StayNTouch, Fuel and Flip.to will reveal insight on navigating each phase of the purchasing decision, from inspiration and discovery until long after their stay.Watch this Webinar
Hotel software tech veteran shares insights on why leading hotels around the globe are capitalizing on the power of SaaS mobile systems to respond to guests’ expectations and optimize business performance and how that is transforming the hotel industry.Download this E-Book