The integration with Lightspeed Restaurant enables Stayntouch PMS customers to enhance restaurant operations and streamline the in-stay dining experience.
Stayntouch, a global leader in providing cloud hotel management solutions and guest-centric technology, today announced an expansion of its partnership with Lightspeed, a comprehensive commerce platform. Stayntouch PMS now integrates with Lightspeed’s new flagship hospitality platform, Lightspeed Restaurant.
Lightspeed delivers a flexible, mobile POS that can streamline restaurant operations for hotels, and deliver an enhanced mobile dining experience for guests. Stayntouch customers can use Lightspeed to manage multiple hotel restaurant locations from anywhere with an internet connection while offering the flexibility to customize everything from restaurant floor plans to menu management. Lightspeed also offers Stayntouch customers the ability to deliver an enhanced and personalized guest dining experience with contactless payments, charge-to-room functionality, and seamless ordering and billing from the restaurant table, to the bar, to room service. The integration between Stayntouch PMS and Lightspeed Restaurant delivers several benefits, including:
- Centralized sales data, understand the total revenue generated from all sales with full revenue postings from Lightspeed to Stayntouch.
- Streamlined hotel restaurant operations, with fully customizable floor plans and menus, mobile flexibility to manage restaurants from anywhere with an internet connection, and an easy-to-use and easy-to-learn POS user interface.
- Easy multi-property restaurant management, with customizable menu templates for new properties and shared data across locations.
- A streamlined and personalized dining experience, allowing guests to order from their room, a tableside terminal, or from a friendly server aided by a smart tablet.
- A frictionless and unified guest payment experience that can track charges from restaurant to bar to room service and delivers both contactless and terminal-based payments.
Reid Webster, the VP of Partnerships for Stayntouch, said: “We are very excited to expand our partnership with Lightspeed by integrating with Lightspeed Restaurant. One of our main goals as a company is to leverage flexible integrations and mobile accessibility to simplify hotel operations and enable them to deliver a smoother guest experience. Lightspeed mirrors this approach by allowing our customers to enhance dining operations across multiple properties while delivering a mobile-first dining experience for guests.”
Peter Dougherty, General Manager of Hospitality at Lightspeed replied, “Both Lightspeed and Stayntouch seek to transform and enhance the guest experience into something more personalized, frictionless, and in tune with how guests prefer to order, dine, and pay. Because of this strong overlap in business philosophy, it was only natural to expand our partnership with Stayntouch.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Lightspeed
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
For more information, see www.lightspeedhq.com
