Drogheda, Ireland 一 StayNTouch, a cloud-based mobile PMS provider, has recently completed the installation of their Rover Mobile PMS and guest-facing mobile check-in solution, Zest Web, at the Boyne Valley Hotel & Country Club in Drogheda, Ireland.
The Boyne Valley Hotel is an idyllic 19th-century country house, with a focus on wellness and fine dining, and a unique Irish country flare. The hotel is situated at the end of a serene tree-lined avenue and features 16 acres of woods and landscaped gardens, which allow for ample hiking, cycling and golfing. Guests can also experience the award-winning Boyne Valley Country Club, which features a pool, sauna, tennis courts and gym.
“In the next few years, we really want to ramp up our focus on the guest experience,” said Philip Ryan, General Manager at The Boyne Valley Hotel & Country Club, “We are in the process of transforming Boyne Valley Hotel into one of the most luxurious properties in the region, catering specifically to tour groups, corporate events, and weddings. We have a relatively small staff, so we needed a PMS that was nimble, easy to learn, and would streamline many administrative tasks, so our team could focus on delivering high-touch service to our guests. StayNTouch delivered just that.
Damien McDaid, Revenue Manager at the Boyne Valley Hotel said, “StayNTouch has robust integrations which allow for the smart automation of processes usually carried out manually by front office personnel, this gives our team more time to interact & delight the customer. The mobile, guest-facing check-in feature also gives our guests a sense of control and convenience from the moment they book.”
“We are delighted to have Boyne Valley Hotel & Country Club join the StayNTouch family,” said Nicole Dehler, the Vice President of Product Management at StayNTouch, “we believe that a high-tech PMS should work to enable more staff efficiency and a more streamlined guest experience. Our mobile PMS will help Boyne Valley craft a service experience that is both luxurious and unique.”
StayNTouch provides a next generation and fully cloud mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests. Developed in 2012 as a fully mobile solution, StayNTouch currently powers over 97,000 hotel rooms globally. Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, and casinos in the industry: including Yotel, TWA, First Hotels, Conscious Hotels, Valencia Hotels, Modus hotels and MGM Resorts.
About Boyne Valley Hotel & Country Club
Boyne Valley Hotel & Country Club Is a hotel synonymous with the Boyne Valley region in the “Ancient East” of Ireland. The hotel has been welcoming guests for over 60 years. Significant investment has brought the hotel right up to date and the management are excited to welcome more guests to the estate in the coming years.