Drogheda, Ireland 一 Stayntouch, a cloud-based mobile PMS provider, has recently completed the installation of their Rover Mobile PMS and guest-facing mobile check-in solution, Zest Web, at the Boyne Valley Hotel & Country Club in Drogheda, Ireland.
The Boyne Valley Hotel is an idyllic 19th-century country house, with a focus on wellness and fine dining, and a unique Irish country flare. The hotel is situated at the end of a serene tree-lined avenue and features 16 acres of woods and landscaped gardens, which allow for ample hiking, cycling and golfing. Guests can also experience the award-winning Boyne Valley Country Club, which features a pool, sauna, tennis courts and gym.
“In the next few years, we really want to ramp up our focus on the guest experience,” said Philip Ryan, General Manager at The Boyne Valley Hotel & Country Club, “We are in the process of transforming Boyne Valley Hotel into one of the most luxurious properties in the region, catering specifically to tour groups, corporate events, and weddings. We have a relatively small staff, so we needed a PMS that was nimble, easy to learn, and would streamline many administrative tasks, so our team could focus on delivering high-touch service to our guests. Stayntouch delivered just that.
Damien McDaid, Revenue Manager at the Boyne Valley Hotel said, “Stayntouch has robust integrations which allow for the smart automation of processes usually carried out manually by front office personnel, this gives our team more time to interact & delight the customer. The mobile, guest-facing check-in feature also gives our guests a sense of control and convenience from the moment they book.”
“We are delighted to have Boyne Valley Hotel & Country Club join the Stayntouch family,” said Nicole Dehler, the Vice President of Product Management at Stayntouch, “we believe that a high-tech PMS should work to enable more staff efficiency and a more streamlined guest experience. Our mobile PMS will help Boyne Valley craft a service experience that is both luxurious and unique.”
About Stayntouch
Stayntouch delivers a cloud-native hotel property management system (PMS) that makes complex hotel operations run more smoothly. Trusted by more than 1,200 properties worldwide, Stayntouch helps hotels and multi-property portfolios streamline everything from housekeeping and group management to reporting and front desk operations, helping teams drive revenue, reduce costs, and improve the guest experience.
Designed around the way hotel teams work, Stayntouch is easy to learn and quick to implement, with front desk training in about two hours and implementation in as little as 30 to 45 days. Hotels also benefit from 24/7/365 human support, recognized with Hotel Tech Report’s highest Global Customer Support Certification (Level 4).
Stayntouch gives hotels the flexibility to build a technology ecosystem that works for them. Alongside native solutions for mobile check-in, self-service kiosks, upsells, guest messaging, distribution, direct bookings, and payments, its open platform offers more than 1,400 integrations and APIs, giving hotels more choice and control without locking them into a one-size-fits-all system.
Learn how your hotel can operate more efficiently and deliver a better guest experience by visiting www.stayntouch.com. Or, explore our knowledge base, release notes, and customer support forum at https://stayntouch.freshdesk.com/.
About Boyne Valley Hotel & Country Club
Boyne Valley Hotel & Country Club Is a hotel synonymous with the Boyne Valley region in the “Ancient East” of Ireland. The hotel has been welcoming guests for over 60 years. Significant investment has brought the hotel right up to date and the management are excited to welcome more guests to the estate in the coming years.
