News + Press

For more information contact:
press@stayntouch.com

March 23, 2021

DTP Selects StayNTouch for Cloud PMS & Contactless Technology

DTP, a Las Vegas real estate firm, has selected StayNTouch Cloud PMS and Contactless Check-in solutions, for its Downtowner and Oasis at Gold Spike boutique hotel properties. 

DTP has invested over $350 million to revitalize downtown Las Vegas into a vibrant, connected, and sustainable urban core by supporting small business, community-led initiatives, arts, and culture. DTP chose StayNTouch Cloud PMS & Contactless Check-in solutions to facilitate a seamless and more connected guest experience. 

Patrik Balint, Regional Manager of Revenue Management at DTP explains,” Guests want options, and they want service and communication on their terms. While our previous PMS could handle “transactions,” it wasn’t meeting the needs of our more technologically savvy guests and wasn’t pushing our service culture to a higher level. StayNTouch allows our Front Desk team to focus on the guest, and not be distracted by the administrative process of checking someone in.”

Michael Heflin, Chief Revenue Officer of StayNTouch says, “StayNTouch shares DTP’s commitment to guest-centric hospitality. With an intuitive UI and robust features, our cloud PMS coupled with self-service check-in, enables hoteliers to focus on serving their guests, rather than being constrained by their PMS.” 

About StayNTouch

StayNTouch provides a fully cloud and mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.​ ​Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.

About DTP Companies
Formerly conceptualized as “Downtown Project” in 2012, DTP Companies is the expanded product ‘beyond the project’ of an all-encompassing $350 million revitalization effort funded by the late Tony Hsieh, former CEO of Zappos, focused on Downtown Las Vegas (DTLV)— inspiring people to live, work, and play through cultivating environments that encourage creativity, discovery, and WOW experiences.

DTP is dedicated to helping revitalize part of downtown Las Vegas through investment in small businesses; tech startups; real estate and development; and arts, culture, and education. Now in its eighth year, DTP Companies serves as either an owner or investor to more than 300 businesses and legal entities by providing funding and support. Its efforts have created an estimated $209.2 million in recurring economic output by employing more than 1,570 people since 2012. DTP Companies represents the connectedness of downtown Las Vegas beyond streets and city blocks and strives to incorporate a one-of-a-kind diversity of people & businesses in its portfolio. DTP Companies also drive upward mobility and entrepreneurial energy through the pursuit of social collisions, co-learning, and connectedness in a long-term, sustainable way. For a list of its hospitality lodgings, retail centers, restaurants, residential units, small businesses and other properties, visit https://dtplv.com

 

March 15, 2021

StayNTouch and Design Hotels Partner to offer Intuitive Cloud PMS and Contactless Technology to over 300 Independent Hotels

StayNTouch, a global leader in cloud hotel property management software (PMS) and contactless technology, has recently partnered with Design Hotels, an independent Marriott brand with a global portfolio, to offer a native cloud PMS and guest-facing mobile technology to more than 300 premium boutique Design Hotels around the world.

Design Hotels represents a crafted portfolio which today includes 300+ privately owned and operated hotels that reflect the vision of truly independent hoteliers. This new partnership gives Design Hotels’ portfolio of member hotels access to StayNTouch’s full suite of leading cloud and contactless solutions to simplify their operations and provide an enhanced guest experience that complements each hotel’s unique style. 

“Design Hotels caters to a savvy, creative set of travelers—and each of our hotels are a reflection of that,’’ says Christian Malcher, Senior Vice President Commercial Operations of Design Hotels. “The reason we love this collaboration with StayNTouch is that we will be able to offer our hotels innovative contactless technology and a cloud PMS that supports maximum operational flexibility, scalability, cost-efficiency, and a smoother guest experience.” 

“We are delighted to partner with Design Hotels,” said Tom Underwood, CEO of StayNTouch. “The General Managers of Design Hotels member hotels have crafted some of the most exceptional accommodations in the world and our guest centric technology is a perfect fit to enhance their innovations. Whatever unique guest experiences they can Design, we can enable.” 

About StayNTouch 

StayNTouch provides a fully cloud and mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.​ ​Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many innovative hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.

About Design Hotels 

Since 1993, we’ve been crafting a portfolio which today includes 300+ privately owned and operated hotels that reflect the vision of independent hoteliers—or “Originals”—with a passion for culturally-rooted hospitality and cutting-edge design and architecture. From the pioneering boutique hotels of New York, Paris, and London, to the rising stars of Shanghai, Mexico City, and Nairobi, to remote mountaintops, hidden beaches, and off-the-beaten-path escapes, each independent hotel in our hand-picked collection is a wholly unique creative expression, steeped in the history, culture, and the nature of its environment.

Across the world, our hotels anchor a community of travelers united in the pursuit of inspired environments, genuine local culture, and transformative, boundary-pushing adventures. An ever-evolving movement forged on purpose, connectedness, and curiosity.

 

March 3, 2021

StayNTouch Appoints Michael Heflin as Chief Revenue Officer to Accelerate Growth

StayNTouch, a global leader in cloud hotel property management software and contactless solutions, today announced the appointment of Michael Heflin as Chief Revenue Officer. 

Prior to joining StayNTouch, Mr. Heflin served as the President of Andrew Harper, a full-service luxury travel agency, and as the SVP of Hotels for Internova Travel Group, where he oversaw hotel strategy at one of the industry’s largest travel agency groups. Mr. Helfin also served as EVP & COO of Anglepoint, where he executed global financial and business process strategies. As the Chief Revenue Officer at StayNTouch, Mr. Heflin will be responsible for aligning and optimizing all revenue streams, delivering maximum value to customers, executing on joint venture partnerships, and leading the company’s growth strategy. 

Tom Underwood, CEO of StayNTouch, remarked, “I am excited to welcome Michael Heflin to the StayNTouch team. Michael’s extensive industry experience, combined with his innovative and data-driven approach to achieving revenue growth and customer satisfaction will serve both StayNTouch and our clients exceptionally well.” 

“It is an honor to join an innovative company like StayNTouch at such a pivotal time in our industry,” said Mr. Heflin, “StayNTouch provides a cutting-edge cloud PMS, and I look forward to working with the team to bring greater value to our customers and execute on new opportunities for expansion.”

About StayNTouch

StayNTouch provides a fully cloud and mobile hotel property management system (PMS) that enables hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.​ ​Backed by a team of professionals with deep roots in the hospitality industry, StayNTouch is a trusted partner to many forward-thinking hotels and resorts, including the TWA Hotel, First Hotels, Conscious Hotels, Margaritaville, Valencia Hotel Group, and Modus Hotels.

×
Contact Us
×