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TrustYou

  • Guest Messaging
  • Reputation Management

Product Description

For hoteliers, who want to maximize revenue, TrustYou’s all-in-one guest experience platform provides them with the right tools to increase guest satisfaction scores, boost online visibility, drive bookings, and ultimately maximize revenue.

Why This Product?

TrustYou’s features are all built in one platform, linking post-stay with real-time feedback, providing hoteliers 360° data insights. An integrated live engagement tool enables users to take immediate actions on real-time guest feedback to turn an unhappy guest into a promoter, driving more positive online reviews.

Who Uses It?

TrustYou provides hotel review data for over 700,000 hotels, restaurants, and accommodation providers from around the world. In addition, the world’s leading OTAs, DMOs, and TMCs use TrustYou data to provide hotel reviews for their website visitors.

Key Features

  • Real-time surveys and contactless communication
    • Open a line of communication with guests and schedule outreaches
    • Listen to real-time feedback to improve guest satisfaction when on-site

  • Post-stay guest feedback surveys and online reputation management
    • Collect more positive online reviews
    • Analyze and understand trends in guest sentiment in your property

  • Website widgets and review data APIs
    • Showcase guest reviews data on your hotel website
    • Influence your hotel’s reviews on hundreds of booking sites

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